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April 2024 by VIVIAN CUCCHIARA
I am leaving a five star review specifically for the young woman who helped us out today. I looked at her name tag and her name is Susan.. My mother is disabled and hard of hearing and she took up a lot of Susan's time. I tried to explain to my mother that she can't take people away from their tasks. Susan went above and beyond not only for my mother, but for other customers as well.
I don't know why people in upper management feel the need to talk about other employees on the floor.. But I can tell they were busy and rather stressed. There was a woman there who appeared to be the manager and she was annoyed that people were not at their work stations. I want to be very clear... The reason I am leaving a 5 star Review is because Susan was helpful. These kids work very hard. If there's an issue with anybody, it needs to be addressed behind in the office rather than on the floor. I do not tolerate watching any employee be spoken to or about with other employees in front of customers. Management needs to take a lesson. Treat your people well. You have a good employee there who goes above and beyond. Thank you Susan for helping us today.
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September 2023 by Gloria L.
The staff here is so friendly and helpful! I love coming to this Joann's. Super organized and clean, I even bring my dog here sometimes [PET FRIENDLY]
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August 2023 by Donna Barker
Ciel was exceptionally pleasant, super helpful and a fantastic eye for color blendThank you
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August 2023 by Stephanie Shields
Great service!
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August 2023 by Norly Ferraz
Quiet place to shop for fabrics with varieties and trims, sewing machines, accessories, good prices. Great service - attendant speaks English and Spanish, very attentive.
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August 2023 by Adam Bottis
Found some neat fabric
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March 2023 by Steven Elliott
Very friendly and helpful staff
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February 2023 by Deborah Miles
I love this place. Very organized and well supplied.
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January 2023 by Chris Tohline
Knowledge staff. Great crafting and sewing supplies!
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December 2022 by Shana Waterhouse
Always a great place and the staff is super helpful and nice
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November 2022 by Kathy Newman
Did not like quality of fabric. Not suitable for quilting.
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August 2022 by Scott Glick
I drove to Hooksett for an in-stock sewing machine. It turned out to be a terrible product so I brought it to the closest store to my work which is this store, with the receipt. Per their manager Eric who wasnt even there, they said they cannot return sewing machines. I pointed out how this policy is not only not on the receipt, but is not posted anywhere in the store. They still wouldn't return it so now I have to drive all the way backup to Hooksett just to return it. Terribly run store.
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August 2022 by C
Love it, guy
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August 2022 by Maryann Penketh
Nice and friendly staff
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August 2022 by Debra San Soucie
It was nice . People very helpful.