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November 2023 by Syed J
The service is really bad!! Trust me, I went inside the store wanting to buy some cotton balls for my son’s project and an old guy there told me that he had sworn he had just saw the cotton balls. We searched together everywhere but he just said, “I don’t know sir…” WHAT TYPE OF SERVICE IS THIS!!? I went on their website and it said that they had a lot of them in stock but when I asked the man he said they sold out. NOW WHO AM I SUPPOSED TO BELIEVE, THE MAN WHO SAID HE JUSTTTT SAW THE COTTONBALLS OR THE GUY WHO SAID THAT THEY SOLD OUT!? My son cried on the way out since his project was due the day after today and he REALLY needed those cotton balls. I hate this place, no offense….
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November 2023 by Anthony Tobio
Everything you need is there!!! Very awesome!
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September 2023 by bill herlihy
Some good things. Somethings could be better. Good snacks for kids.
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May 2023 by Anurag Das (DemonWolv)
The store is really messy. Costs have gone up due to inflation.
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April 2023 by Wes Beattie
They used to have small plastic bags which were great for my small trash cans. I asked if they had them and she said no. Checkout girl had an airpod in and was sorta friendly.
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March 2023 by Flavio Barbosa
The manager very rude and very bad attitude, she is a skinny lady in her 50 plus. just left the store 03/04/2023, it’s 6:09 pm now. I buy glass for cocktails and draft beer there, nobody never told me that I couldn’t get the box ? for to place my cocktails glass inside, she told me for to ask next time instead just getting things myself, but she sounds very rude, I will buy all my stuff for my business elsewhere!
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February 2023 by Maria Costa
The gentleman m, his name began with V, was a very pleasant and courteous cashier.
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October 2022 by Maggy Nakimuli
Always walk away with more than I came in to get, even with a 25 cent increase per item I still can't keep to my budget.
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July 2022 by Victoria Diaz (Victoria Diaz)
Honestly, this Dollar tree is the most organized one I have been to. Alyssa and Lorraine were so helpful as I had to deal with balloons and I know that can be annoying. Every time I go to a dollar tree, there is only one cashier and a line out the door. They were very efficient!
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July 2022 by Dianne Kenny
I love shopping at this store for certain items. We won't get a better deal.
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May 2022 by Rajat Tyagi
Items are usually not arranged properly. The staff is very rude. They rudely start kicking people out of store at 8:45 PM while online it says store closes at 10.
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May 2022 by Lois Barry
The Billerica Dollar Store is clean, well stocked, and has a competent and friendly staff
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February 2022 by Kristal King
Not only is the customer service very poor every time I come here but they decide to close the store early. It's 630 and it's closed yet the sign on the door says it's open till 9. This was the last time I'm dealing with the horrible business ethics of this Dollar Tree.
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December 2021 by Jan Jan
I was at the dollar storeThe other day . I was the third person in line .the Mgr starts yelling at the cashier about calling for back up . She told him the person went to the restroom . Mgr just pacing in front and complaining about it .he could of jump on a register and help or bagged for the cashier . He is just a nasty man the way he treats the help . I try not to go to that one because of his attitude.
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November 2021 by Zeba Pathan
I was there today to return some Halloween item, the cashier immediately flip on me as if I was gonna steal his money. Than their assistant manger flip on me, finally they call the manager. He was very kind and ask them to exchange. Through out the process the cashier was mad that he had to do that. And was constantly reminding me of holding the line. It was the worst experience ever. I go to this dollar tree all the time but I could not in last month as both my kids were sick since the week of Halloween and that’s why I couldn’t return the item right away. It was just 13$ worth of item idk why where they so mad about it. They don’t have to pay from their pockets. They just need to do their job.