Art Supplies near Billerica, MA

“I am leaving a five star review specifically for the young woman who helped us out today. I looked at her name tag and her name is Susan.. My mother is disabled and hard of hearing and she took up a lot of Susan's time. I tried to explain to my mother that she can't take people away from their tasks. Susan went above and beyond not only for my mother, but for other customers as well.
I don't know why people in upper management feel the need to talk about other employees on the floor.. But I can tell they were busy and rather stressed. There was a woman there who appeared to be the manager and she was annoyed that people were not at their work stations. I want to be very clear... The reason I am leaving a 5 star Review is because Susan was helpful. These kids work very hard. If there's an issue with anybody, it needs to be addressed behind in the office rather than on the floor. I do not tolerate watching any employee be spoken to or about with other employees in front of customers. Management needs to take a lesson. Treat your people well. You have a good employee there who goes above and beyond. Thank you Susan for helping us today.”

“First time in and it’s an absolutely wonderful spot! Would gladly spend my money here time and time again over any of the big box stores. Great selection, the owner is super friendly and very helpful, and it’s well organized. Even from this one interaction you can feel the care towards the customer and products. Will definitely be stopping back in on my art journey :)”

“My friend booked the Mosaic Taster Class as a fun activity, I had never really done anything like this to be honest and WOW, it was such an amazing experience! Suzanne is a wonderful teacher and she is very detailed with her explanations. I'd definitely recommend taking her classes and I'm looking forward to going back and taking more!”

“Great selection of high quality art supplies at very competitive prices and a friendly staff. Please consider them for your next art supply purchase to support this local gem.”

“Bellow there is a review about us not wanting to cut pieces of fabric and then having to call the police. I am the girl that was there. They wanted to have 5 different fabrics 20 yards each cut into 1 yard pieces. That would be 100 pieces to be cut. I also had a line of 5 people behind them. I ended up cutting some and then they kept asking after I said no. They started becoming irrate and yelling so I took the next customer. While I was cutting for that customer she comes behind the counter picks up the fabric she wanted and threw the fabric on the counter in front of me twice. A customer was the one to call 911. She starting yelling in my managers face. Causing another customer to start yelling at her saying thats no way to treat people. Then when the police showed up they then started screaming at the police which is why if they show up they are trespassing. Also I work with with Asian people and I get many customers who speak in broken English from many different cultures I do not care about that but I do care about being treated like a human.”

“Although the store had everything that I needed, store personnel only pointed to the potential location of the items. Good supplies, poor associate interaction and support.
Several sale items were not priced.”