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February 2024 by Denise Portelance
Good for a quick stop for one or two things. I also get my prescriptions filled there
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December 2023 by Ashley Twitchell
Be patient when trying to reach the pharmacy as they are extremely busy. BUT they are so helpful, kind, and empathetic. Thank you Pharmacy Staff!
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December 2023 by Cece Mat
This place is usually so so but yesterday takes the cake in bad experiences! I was shopping and noticed the sweetest little boy 5-6 years old with mom close in hand shopping looking at toys. The boy picked up a stuffed animal to show to mom looking for approval to get and out of no where the older lady working grabbed the toy from his hands and told him not to touch anything! I absolutely couldn’t believe my eyes! Mom didn’t quite catch it at first. We continue down the toy aisle and he then picks up a Mickey Mouse plush and was so happy about it and starts to walk close to mom ..she was 3 steps away looking at another toy for him and yet again this grown women aggressively pulls the Mikey out of his hands and yells in his face to not touch anything! This was unnecessary and cruel! Mom stepped in and I took her number knowing I was going to report this. This is unacceptable! An other employee stepped in and was very kind. Janaya is sweet!
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September 2023 by Art Antczak
The pharmacy is absolutely horrible. I called and waited for 45 minutes listening to the same repetitive recording. Then someone picked up and put me on hold again. Another 30 minutes. The person on the other end of the phone could not have been more rude. It was like I was bothering her. Heavy sigh after heavy sigh. In the end I got nothing out of that attempt. I ended up driving to the store and had a similar experience except not listening to a recording just the incessant whining from the staff. Horrible, horrible, horrible!
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September 2023 by Elise Henrichs
This past weekend I spent the afternoon in the ER with a family member and the attending physician prescribed 2 medications through our local Walgreens on Elliott St. I arrived at the pharmacy shortly after closing. Pam, a pharmacist, and Kelvin at the checkout went above and beyond to meet our needs.
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September 2023 by Google user
The pharmacy is absolutely horrible. I called and waited for 45 minutes listening to the same repetitive recording. Then someone picked up and put me on hold again. Another 30 minutes. The person on the other end of the phone could not have been more rude. It was like I was bothering her. Heavy sigh after heavy sigh. In the end I got nothing out of that attempt. I ended up driving to the store and had a similar experience except not listening to a recording just the incessant whining from the staff. Horrible, horrible, horrible!
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August 2023 by Linda D.
The pharmacy is seriously understaffed, to the point where driving to the store to ask the pharmacy staff a question would make sense, except they are too busy even when you're in the store. You can hear the phone in the pharmacy ringing continuously and constantly but you never hear anyone pick it up. On more than 1 occasio, I went to pick up a prescription and the price was so high (in the hundreds of dollars) that I knew that it couldn't possibly be right so I asked if they applied either my insurance or Medicare (I have both) and they insisted that they had but when I called Medicare, they told me that no one had "run the prescription through." So back I went to the pharmacy and insisted that they "run" the RX through and miraculously (sarcasm) the correct price appeared. I spend more time on trying to get my meds refilled than I do on anything else in my life. It does not and should not be this bad.
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July 2023 by Blake G.
So I'm switching it up from my usual bars, restaurants and brewery reviews. Today I'll review a pharmacy, yep a pharmacy. I had a quick trip to the North Shore to visit in-laws and I was flying out a couple days later on a business trip out of Logan. What I forgot to think of on my trip is that my antibiotic supply for a recent spider bite was nearly exhausted. I had one more refill on this script but it was called in to a Walgreens near my home in NY and it was a Sunday. I decided to visit the Beverly store first thing Monday morning to see if there was any way I could transfer my reservation there or have my Doctor call them. I was greeted by a female pharmacist who listened to my shortened version of my dilemma and she quickly said "no problem let me see what I can do". She found me in the Walgreens system and was able to transfer my order to Beverly. Next challenge was to make sure NY insurance would cover it. She asked me to give her 10 minutes so I did a quick shopping spree around the store. I returned in what was probably 8 minutes and she had my order filled and fully covered by insurance. I know this isn't the most interesting review but the exceptional care and attention I was given was honestly unexpected and refreshing. Great job to this employee and her team.
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July 2023 by Jamie Scott
The pharmacy is really busy. I've had a hard time getting through on the phone, but have found the pharmacy staff very helpful when I go in person.
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July 2023 by Gary Rathe
I waited on hold for 35 mins never picked up.send me an email to call for action on my prescription. Wth..
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July 2023 by Micah Man
Amazing Service everyone’s really nice and kind and I don’t know why it says it’s not busy just please don’t get pretty busy because it’s in the most populated place in Beverly so there’s just a lot of people coming in it’s a super hotspot of buying
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June 2023 by Becca Harris
Fill your scripts elsewhere. This pharmacy struggles and you will be waiting forever.
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May 2023 by Cooper McNinch
I’ve never once made a review, however after dealing with Kelvin, the gentleman at the cashier I felt obligated. Kelvin’s uplifting energy and overall demeanor without question was the highlight of my day. I was so impressed that I wanted to share my praises with management. Keep up the good work Kelvin, you earned a new customer today
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May 2023 by Christopher Rock
This place was clean and well run...Very comfortable shopping here.
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April 2023 by Sarah B.
I have been on hold with the pharmacy for over an hour. When I have had a message, it has said I have 1 person ahead of me. Three times it has rung through and I have either had the store hang up on me or put me back on hold. This is maddening, atrocious service, and the final nail in the coffin that I will never fill another prescription at any Walgreens.