This Verizon store is highly praised for its excellent customer service and friendly staff. Customers frequently mention employees like Ashley, who go above and beyond to assist with phone setup, transfers, and finding the best deals to save money. Ashley’s patience, knowledge, and caring attitude make the experience easy and enjoyable, even for those who dislike technical tasks. The staff handles busy times well, managing crowds with professionalism and making customers feel like priorities. Many reviewers appreciate the helpfulness of team members in solving issues such as viruses or trade-ins. The store environment is welcoming, with employees providing personalized attention and leaving customers satisfied. Overall, this Verizon store is recognized for its great service, friendly atmosphere, and staff dedication, making it a highly recommended place for phone needs.
Ashley was excellent in helping me transfer to a new IPhone from an Android. Thanks again-
October 2025
Outstanding customer service Ashley is amazing…truly the gold standard! Mary
October 2025
I want to compliment mike at verizon in beverly that he did a wonderful job helping me with my phone today.I had a lot of viruses . And he was very polite.