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April 2022 by Julianne S.
I have banked with Salem Five since 1989 when it was Heritage bank. I just closed all my accounts there. They have terrible customer service with zero customer loyalty. I had my account hacked of $2500 and they did absolutely nothing to help me.
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December 2021 by John Russo
I’ve been banking with Salem Five for 20 years +They have always been helpful
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October 2021 by Alison Myers Richardson
If you want a bank that protects your money and cares about their customers you should choose Salem Five Bank on Cabot Street in Beverly. Curtis Cogliano is the branch manager. He and and his staff are exceptional. I am grateful to have my accounts in this bank!!
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May 2020 by K
Curtis and the staff are EXCEPTIONAL
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December 2017 by Eric Enos
I really want this to be zero stars but I can't post without giving at least 1. I went to the drive through ATM on Monday 12/4. The ATM froze mid transaction. I waited about five minutes for my money to come out then went into the branch and told the teller what happened she was very unsympathetic, offered me no help, said ATM's don't make mistakes and that I needed to contact my bank which is TD.( I have to say I am not impressed with the way this situation is being handled by either bank but Salem Five took $3.00 from my account for not being a member of their bank and using their ATM!) Now here we are 2 weeks before Christmas and we are still getting the run around from both banks and are out $300!
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November 2017 by Kellye C.
Love this bank! Hours are great, has a drive through, and they always go out of their way for customers. Also, no fees for checking accounts and easy online banking!
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July 2017 by Amanda Torres
Everyone that I've encountered in the Salem Five franchise has been beyond great but a special shout to this location because any question or request I've had has always been answered very clearly or taken care of, 10/10 recommend.
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December 2016 by Luke Aleo
I love having cardless cash ATM options with Salem Five. They have a lot of dedicated Salem Five parking does spots in the front.
