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November 2023 by Greg ODIN
Parts ready and correct. Clerk double checked and packaged everything. One of the best, most efficient parts centers I've ever been to.
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November 2023 by ZIGZAG252
Came in for a service recall and people were very courteous.
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November 2023 by Anthony R.
I needed f350 axle seals, nuts and a pass axle and they had it all in stock, quickly arranged it all for me, and took the time to explain everything I needed to do to get back up and running even though I was doing it on my own. Kudos to you guys and I appreciate the fast Friday at 4:30 help!
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August 2023 by John Payne
I had an issue with my onboard "Sync" system in my 2020 F-150. It took a bit of troubleshooting and time figuring out the problem. But Mike Myette and his crew got it diagnosed and repaired. And now it works great!
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August 2023 by Melissa laitman
I had a big issue with my 2016 Ford Edge. My engine needed to be replaced and it was very stressful on me. My service rep Caitlin was unbelievably helpful and friendly. My car was in the shop for almost a month and a half as they needed to wait for the engine to come in. Caitlin kept me up to date on what was happening. We would speak every few days for an update. Caitlin was so helpful and I sincerely appreciate everything she did to assist with the situation. From the appraisers to keeping up with when the engine would arrive, she was on top of the ball. Thank you Caitlin, Kelly Ford is lucky to have you!Services: Auto engine diagnostic
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August 2023 by michael m.
The best staff, friendly caring and go out of there way above and beyond to help me out Thank you for a great service and sales team they truelly are awesome
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July 2023 by Jose Silva
Very friendle
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July 2023 by Joe Parlon
If it were possible to give Negative Stars I would.At 52, I have purchased my share of cars, trucks, motorcycles, and even boats.I HAVE NEVER ENCOUNTERED A MORE DISHONEST PROCESS THAN DEALI G WITH KELLY FORD.I conducted an online inquiry for a vehicle receiving an internet referral to Kelly Ford.I exchanged emails, text messages and phone calls with sales staff.Living south of Boston I drove an hour and a half to look at a $47,000.00 vehicle. I was there a short period of time when they advised me because the vehicle was popular it had an Up Charge. I asked what this was and they advised me there was an additional $5,000.00 up charge fee for a popular vehicle. The price would not be negotiable. Now the vehicle was over $52,000.00.I would have never gone there had this not been disclosed by email, text, or call. At that, I am not sure how legally they can list a vehicle online as one price then raise it to another once you arrive at the dealership.FORD MOTOR COMPANY should be embarrassed by this practice, this is NOT REPRESENTATIVE OF FORD CUSTOMER VALUES !!!
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May 2023 by Frankie G
I have purchased and leased cars from Kelly Ford for over 15 years. They have always been top notch. I Have had to use Kelly Ford Service Center, twice in the last few weeks. As always, they were very responsive, professional, and quick to get to my needs. Bravo to the team at Kelly Ford Service Center!!! Shout out to Kaitlyn!!! ( not sure I spelled that right )
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April 2023 by Caitlin Giarusso Snow
The service dept was great! They were very friendly. They did an awesome job with my vehicle. Highly recommend!Service: Brake service & repair
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April 2023 by Dianna Clarke
My experience was over the top from start to finish. Mike myette decatation. To his team was far more than what was expected . I will continue to service my car there, I will be promoting his service to my family and friends
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April 2023 by Jess Rose
Michael in service is great and very helpful! Great team and great service! Highly recommend!
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April 2023 by Pete Rex
Had vehicle recently serviced and a wonderful experience. Great location also and great service departmentServices: Tire rotations
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April 2023 by Susan Viselli
I was very happy with the service that I got and the treatment that I got. I would like to thank Michael the service manager and Ian Coyle for everything they did. Thank you to the service department for doing such a great job on my truck . Thank youServices: Auto engine diagnostic
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March 2023 by Dianne James
Great job.
