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January 2024 by Amy Ala
Klara and Trevor are wonderful! Even though Bank of America is a large financial institution, you have the feel of a local community bank here. They are friendly, knowledgeable, helpful and very accommodating. Thank you for your great customer service.
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May 2023 by Phil Schwarz
Full service Bank of America branch in downtown Beverly. Branch manager and staff are very helpful and easy to work with.
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November 2022 by Not Marcos
Suzanne was fantastic. She helped me navigate the Mobile App, updating my address, and she even assisted me with depositing a check. All with a smile and positive attitude. She deserves a raise and more! God bless you Suzanne!
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January 2022 by Jessie
They got a shipment in as I entered the building so there was maybe 9 people waiting to see someone and only one teller available
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January 2022 by Zad Zaid
Like Jenn said there’s only on teller here and four people in line.
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June 2021 by Jenn Cyr
Tellers always fantastic. The issue is there is only ever one, in any branch, then 4 people standing trying to usher you to use an ATM, feigning helpfulness. Terrible setup for business accounts that require a person, not a machine. Frustrating when you have to do this 3-5 times a week.
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April 2021 by Marc Liphardt
Bank of America has closed the Hamilton Branch, North Beverly, and Danvers. Nobody can tell me when these branches will re-open.
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February 2021 by Chris Mason
I went there today with a Bank of America check drawn from the same Bank of America I tried to cash a check for $4,000 the bank don't have the money to cash the check even know the customers money is in their Bank only in America
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January 2021 by lakhbir singh
Excellent staff and Trevor Brooks tops it all
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November 2020 by Pavlo Zaripov
Extremely high experienced employees with great attitude. Every time I come in it’s a pleasure.
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September 2020 by Arthur Beaulieu
Imagine going to a Bank of America and they can't cash a check for $3,000 the American way
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August 2020 by Matthew Antonell
Will never pick up the phone. I called over 40 times over the course of 2 weeks.
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July 2020 by Sean Hickey
Extremely rude and unprofessional.
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February 2020 by Jessica Gordon
This BoA is Amazing for lack of better words. The staff is amazing goes above and beyond for you, knows you by name, knows your kids. Takes the time and understands what your needs are as an individual/family/business. Its all around the best bank Ive ever been to. I travel just to go there because I know I will always get the best advice and help. Klara, Trevor, Diana, Linda, Jesus. Your all amazing! We Love You All!
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August 2019 by Cassandra Bunchaletters
Poor customer service. Staff clearly is trying to get through customers to leave early. Staff unfamiliar with federal issued checks. Poor training. Not impressed.
