8:30AM - 4PM
470 Lancaster St, Leominster8:30AM - 4PM
23 Maple Ave, Shrewsbury“Whenever I come to Avidia Bank in Shrewsbury, Massachusetts, I am impressed by how knowledgeable and friendly the employees are. Today, I met Sumbul Khan and Aline, who went above and beyond to help me open my account. Previously, I was helped by Gargi Dutta Roy, who was also very helpful and accommodating.”
8:30AM - 4PM
256 Maple St, Marlborough“My family and I have been banking with Avidia for decades now, and can't be more impressed with the whole operation, and especially the staff at the Marlborough branch on Maple Street in Marlborough! They truly go above and beyond the call of duty when it comes to taking care of its customers! From Linda to Kelly-Ann to Camila behind the teller's desk to Heidi and the other staff out front, it's truly a pleasure doing business with Avidia Bank for all these years!”
“Cash management team is absolutely stellar in resolving an issues that may arise in a prompt fashion. Customer service is honestly some of the best I have ever experienced at a bank. To top of it all off, their virtual bank is undoubtedly the most convenient banking solution to have requests addressed right on the spot without having to go visit in person. Would highly recommend banking with these folks - they know what they are doing and make your life so much easier, especially if you are in a regulated space like the cannabis industry.”
8:30AM - 4PM
100 E Main St, Westborough“This staff is incredible!! Any kind of service I need, they provide. Any time I need statements or need some kind of maintenance, they’re quick to help and make the experience smooth. I love seeing their smiles at the teller line and the professionalism of the managers.”
8:30AM - 4PM
17 Pope St, Hudson“We love the staff at the Financial Center, always smiles and positivity when we are there. Nothing but ease at the Financial Center, they make banking so easy and quick. We love being a part of this community and love that we are banking with joy and trust.”
8:30AM - 4PM
53 W Main St, Northborough“I visit the Northborough branch all the time to do our business banking needs. Amy, Jennifer and rest of the team are always very helpful with our needs. Great bank!”
8AM - 4PM
186 Main St, Hudson“Had to go in for a replacement debit card. Was in and out quickly with brand new card in hand! No waiting for it to come in the mail while without a card. Cassandra helped me directly but all staff were very nice and engaging. Really lucky to still have a local bank with great service. Thanks!”
8AM - 4PM
6 E Main St, Southborough“Since moving out of state, my husband and I were unsure whether to keep our accounts at Main Street Bank. But we decided to try it and we are VERY glad we did! From having to work with staff over a fraud issue in September to calls to our Littleton Branch with questions, the personnel at Main Street Bank have been knowledgeable, professional, respectful, efficient and pleasant to work with. And their re-designed website allows me to carry out all my business as if I were down the street, from depositing checks to using customer service email to ask a question. It’s big enough to handle any business or house account efficiently and small enough that you can actually forge working relationships with its excellent staff. Our trust in Main Street bank is well-deserved.”
“I met with human resources representatives and they proved to be supportive in helping educate young adults and children regarding mental health awareness. We truly appreciate their support of the 2nd Jacob Rogers Memorial Pickleball Tournament.”
8:30AM - 4PM
1073 Main St, Clinton“the best bank known to man, been with Avidia for over 10+ years and they always have my back whenever there's an issue, they are super quick with responding and always so helpful. 10/10”
8:30AM - 4PM
196 Washington St, Hudson“All my lending will always be through avidia, rates always competitive and lower than surrounding banks, always super responsive and helpful. Have had the same loan contact Kelly for 15 years, just did another transaction with Charlene, she was phenomenal. Everyone is always great and super fast.”
“Have been a member with SFCU for many years and have always received excellent and friendly customer service! Had a recent incident involving fraud with my credit card and they went above and beyond to prevent and help me in what could have been a nightmare situation. Very Thankful and Appreciative for all they do!”
8:30AM - 4:30PM
714 Main St, Shrewsbury“My card information got stolen in Worcester while getting gas, they called me before I even got back in my car from getting gas to let me know there was a charge on my account of $130 and they denied it. Saved me so much of a hassle denying that charge and calling me immediately! I called on their off hours and they took care of it, I could not love this place more!”
“Billy, the Branch Manager, was very helpful. Took care of what I needed quickly and efficiently. ... One major suggestion: It would be very helpful to have a branch in East Marlborough or Sudbury. Please give this serious consideration. I would appreciate it. Thanks. Have a nice day.”
“I am so happy to be a customer at Rockland Trust in Shrewsbury. Not only is Amanda Wallace the most attentive, helpful and knowledgeable banker I have ever had, so is everyone at this branch. They are able to handle EVERY banking service any customer needs, and that is so much more than I can say for bigger banks I have also used. I prefer Rockland Trust over all other banks because they offer great service and make you feel like you are their favorite customer! Thank you for being there for all our banking needs.”
8:30AM - 4PM
55 N Lake Ave Room S1-820, Worcester“I had an exceptional really informative zoom meeting with Sam about retirement. He was professional, compassionate and informative. I plan to connect with him again.”
“If you’re looking for a new banking institution, St. Mary’s Credit Union is the place to go. You will be satisfied with services and products offered. They continue to grow solidly and maintain meaningful relationships with their members!”
8:30AM - 5PM
967 Grafton St, Worcester“The staff were very helpful in my process of changing my name after getting married. Any time I've had a specific bank related question, I've immediately called or emailed this branch. I know I can count on them!”
8:30AM - 4PM
133 W Main St, Marlborough“I haven't dealt with this branch but I had my truck financed through them almost 2 years ago and got a great rate. Then about 6 months later I got a pre-approved credit card from them without applying. It has a $6,000 line with 0% interest for 22 months double cash rewards and more. I had 2 problem's in that time once I tried to send $ to pay loan payment and it ended up on my credit card and the other time I mailed the loan payment and the check didn't show up for 3 weeks. I paid online when I saw it was 4 days overdue and then when The check showed up and it processed and I had now made two payments in one month which I couldn't afford. Both times when I called the credit union whoever answered the phone helped me address the situation the last time the woman was nice enough to cancel the older payment that I had made online in order to get me my money back quicker and the first time I don't remember how they handled it but it was very simple for me to deal with it I just had to call and explain my situation and they helped me get my money back. I don't bank with them I do have the savings account with the $10 I put in in order to get the loan but I had never even heard of them they don't have any branches near me if they did I would happily deal with them and hopefully when I trade in my truck I will be able to get another loan through them”
“Yessika & Ken are awesome! I went in to open some business accounts and they made it super easy and convenient. I dropped all my papers off and went back to sign everything. Thank you so much!”
“Elian Pena is the most amazing banker I could ever have! I've been abroad for a long time and I got my online banking blocked for more than 4 months and I couldn't solve it in any way! So this amazing guy called me yesterday to introduce himself as my new banker, I told him my problem and in less than an hour he had restored my online banking access which I've been trying to do for over 4 months!!! He was so polite, nice and helpful!!! Congrats to him!!!”
8:30AM - 5PM
800 Union St, Westborough“The customer service is excellent. It's a quieter branch (before and after COVID) but they are always happy to help. I originally opened my accounts at their bigger branch on Winter Street in Boston and have always found them to be helpful. A few years ago I traveled to another state but didn't alert them of my travel details and tried to use my card. It got declined because of a security measure. They had this rule where you had to alert them that you were traveling outside of your normal area. I called them and their customer service rep was genuinely interested in my concern and was quick to solve it. More recently I needed to change some login information and couldn't do it on the app so I called them and again they were incredibly helpful and personable. THAT's what keeps me coming back - they don't read from scripts. They are genuine, knowledgeable, and personable. That's important.”
“The employee at the Leominster Bank are amazing they always make you feel like family and are helpful, professional, amazing, and the best! I had surgery a week shoo last ago and they were sweet and thoughtful enough to send me a get well cardalways thinking of thier customers.Thank you Donna,Denise, Katie, Yamirelys, Amber, and Ryan”