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February 2024 by JeAndra Ortiz
Literally the rudest post office. Every single time I’ve gone in, they are flat out mean to any question any person could ask.I went in the other day and someone was asking about paying for tracking. They explained to the clerk that 20 years ago, there used to be a way to pay for tracking. The clerk was so rude to them and when the person left, the clerk said “everyone always wants something for free.” Not what happened. They were literally asking to pay for the service.I went in today and Claude was questioning me about the address on my envelope. He asked if the 7 was an S and I was trying to understand and explain the address and he shushed me and said “I know what I’m talking about.” Then, I didn’t realize you couldn’t modify the shape of a flat rate box and he was so rude about how I needed to “respect the shape of the box”.Honestly, I dread going here.
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October 2023 by Angela
Very unfriendly employees
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October 2023 by Eldar Ilyasov
Rude staff member, disrespectful communication.
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October 2023 by Mr John
You might not think reviewing a Post Office branch is worthwhile, but this particular location stands out for friendly staff and efficient wait times. I live in Cambridge but prefer to go to this branch for the friendlier and easier overall experience. There’s generally available 15 minute street parking right in front of the building if you go in the morning.
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July 2023 by DrAswin Kumar Thorati
Very fast quick, Good and polite staff
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May 2023 by Sanny Shaikh
I came by today to submit passport application and was told that the camera is not working. Plus communication wasn’t that great.
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December 2022 by CB
Friendly, efficient staff.
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September 2022 by Nicolai Cauchy
Always friendly and helpful, and generally very efficient. Thanks!
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May 2022 by Mary Demelo
Best customer service in the area. I live in Cambridge and prefer go to Belmont. They are all really nice and patient to answer questions and provide excellent service.
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May 2022 by Sneha Prabhakar
One of the friendly and fast USPS !
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May 2022 by Ashesh Goswami
Great service and friendly staff.
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March 2022 by Jess Hausman
They are always friendly! The lines are manageable or low.
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March 2022 by Elisa C.
I've noticed on Yelp that almost all the post offices in the Boston area get dismal 2-star ratings and reviews, and figured that no one bothers to review the *post office* unless they're really ticked off! But I have to say that the Belmont post office workers are the nicest, friendliest people and so helpful. I've never been treated rudely, and I've seen them stay positive and kind even when customers are grumbling or difficult. So, a big thank-you for the smiles -- it makes a difference!
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February 2022 by Hubert H.
Decent post office, grateful for opening on Saturdays. Need to employ full staff on heavily trafficked times and days (e.g. Saturday mornings). Staff friendly and helpful.
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November 2021 by Amit Powar
Very helpful staff. A package was delivered to my old address due to the shippers mistake. I asked for help tracking the package to see if it was returned to shipper. The manager and his team tracked the package, called me and within a day i got my package. great folks ....
