-
October 2024 by Betsy Broadman
Always helpful ..He goes out if his way to ensure the job is done well!
-
June 2024 by B B (BBStopTheMadness)
BEWARE. Surprised that these guys screwed me over, but they did. Mark the owner gave me a verbal quote of a total cost of $1000. to replace an intake manifold on a 2016 Jeep Patriot. I agreed to the price and waited 4 weeks for the part to come in and the repair to be completed. They then charged me $1500. for that repair, handed me the paperwork after they had swiped my cc through the machine. I immediately told them I was over charged, I had been quoted $1000. for the intake manifold repair. The tech Brian told me I would have to discuss with Mark, who wasn't there. I've left letters in the drop box and left vm messages, no one returns my calls. (They did work on another vehicle of mine 2 years ago, almost $4K worth of work on Chevy Colorado.) No longer giving them any more business.
Update after speaking with Mark the owner, 5/8/2024.
Mark called a few days after I picked up the vehicle. Claims the "repair was a nightmare". All kinds of rust on the intake manifold bolts, 6 of the 8 bolts were rusted out and broke when he tried to remove them. He said the job should have taken him 3 hours but instead it took him 9 hours.(Really???) I told him as a customer who was given an estimate of $1000. for a repair only to be charged 50% more, I was not happy, he should have had a better idea of the condition of the vehicle and the cost to repair (Initially, I had left the vehicle at the shop, he looked the vehicle over and also diagnosed the check engine code issue and that it needed an intake manifold.) I told him given the estimate of $1000., then overcharge of $500., he had lost a customer.
-
June 2024 by Michael Guay
Fixed my car up real quick. Thanks!
-
May 2024 by Walter Mayne
I've never seen a mechanics shop as clean and well organized as this place.
-
November 2023 by K N
The service experience at P&M is the best. They are knowledgeable, helpful, practical, fair and the work is solid. I favor them exclusively over the dealership garage for any non-recall/warranty-related work and trust P&M with my car 100% from replacing wiper blades to major repairs.
-
November 2023 by Steve from Boston
Great service that you cannot get anywhere else. AAA+
-
November 2023 by Catherine B.
Service was very good. Food was great. I had a BLTA.
-
September 2023 by Manoj Hilary
Tommy is such a nice guy! Friendly and professional.
-
March 2023 by Laura McG
The team at P&M is a rare find. They are a real partner to small businesses, keeping our vehicles going. They’re part of the neighborhood and they are excellent mechanics.
-
October 2022 by NoMAD SOMAd
I trust them with our cars completely.
-
May 2022 by Hidden Gem Spa
Excellent service. I have been getting all my repairs done here for the last 10 years.Services: Electrical
-
April 2022 by Madhu Somashekar
I trust them with our cars completely.
-
November 2021 by Chris
Very friendly pump attended
-
September 2021 by VLAD EIJVERTINE
Good service: effective, professional, fast. Highly recommend.
-
June 2021 by Pallavi Malnati
Excellent service. I have been getting all my repairs done here for the last 10 years.
