Cityside Subaru is highly regarded for its exceptional customer service and friendly atmosphere. Customers consistently praise the professional and caring staff, who go above and beyond to assist with both car purchases and service needs. Many reviews highlight the positive experiences during vehicle purchases, noting efficient processes and knowledgeable staff who answer questions with patience. Specific team members have been commended for their genuine support and expertise, contributing to a welcoming dealership environment. The service department also receives high marks for its responsiveness and dedication to customer concerns. Whether it’s squeezing in appointments for urgent safety issues or providing thorough explanations during service visits, the staff consistently demonstrates care and professionalism. Customers appreciate the hands-on leadership of the service manager, as well as the proactive approach of service advisors who ensure a seamless experience. Families returning for service over the years have noted significant improvements and attention to detail, which fosters trust and satisfaction. Recent updates about a new facility with family-friendly features show Cityside Subaru's commitment to enhancing the customer experience. Overall, Cityside Subaru is recommended for anyone in the market for a vehicle or in need of reliable service, making it a standout choice in the community.
Nathan White went above and beyond to ensure my experience, from beginning to end, was a positive one. Thanks again Nathan!
January 2026
New facility has an easy access service drop off area. Plenty of amenities is you decide to wait for the service to be completed. Super friendly staff attentive to details and enquiries.
January 2026
Service was excellent and efficient and the staff was very friendly!
