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September 2021 by Hubert H.
Oddly large branch of Citizens bank located in a walkable business district. Good service.
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November 2019 by Michael Fallon
They signed me up for a line of credit without my consent that accumulated fees without my knowledge. Nobody was able to help or answer questions as to why this happened. They said someone would call me about it and I never received a call.
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May 2018 by KRISHNA CHOTNEERU
Super friendly staff. Nice ambiance.
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November 2017 by Ethan Andersen
Neil did a great job setting up my account. They were supper quick and set me up with a great checkings account
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December 2014 by Theresa Johnston
The branch in Belmont Center is AWFUL. I went to make a cash deposit at the ATM last night, it swallowed $1000 cash and spewed out $300. Told me to contact my local institution. I called the main Citizens tollfree number immediately. They noted what occurred and asked me to call the branch this morning. I did...and it was the most frustrating experience I have ever had with a bank. Speaking to someone by the name of Amin, who was not only rude, talking over my voice all the time, and simply unhelpful, I am more than tempted to cancel ALL my accounts. I have banked with Citizens for more than a decade. ALSO, did you know that Citizens Bank Leonard street has ZERO bank manager on weekends? Whaat? I was told 'we are all managers in charge on Saturdays". I now have to go to the bank to complete an affidavit, which takes about a week for results, all the while my $1000 is sitting in their ATM machine. DUMPING CITIZENS.....
