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September 2024 by Tammy Moody (TAM)
Excellent store. Great gift ideas
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July 2024 by Karina Pinero
I visited this store on 6/11. I was not greeted at the entrance by the two staff members at the door, even though other customers were greeted. Throughout my visit, the staff seemed to keep an eye on me as if they thought I was there to steal. As a result, I do not plan on returning to this store. I believe the employees should receive training on diversity.
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June 2024 by Michael Doyon
The newly renovated store is very nice and aesthetically appealing. There are a lot of unique trinkets and other name brand items. I’m not sure if it’s just the brand, but a lot of items are expensive.
I was not pleased with how I was treated in the store. I came in looking for a gift for my wife’s friend and was on the phone with my wife looking for a gift. Throughout my time in the store I had employees following me as if I was going to steal something. While looking at one of the expensive items an employee quickly came over to me and asked if I needed help and then continued following me. Not a great feeling at all.
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January 2024 by Douglas Parke
Nice store, great selection, customer service not all that great. I accidentally misplaced a receipt for a sweater I bought there and the management refused to do anything to help me. No refund, no store credit. They apparently don't even have the capability to look up a transaction . I provided my credit card and proof of the transaction but they still refused any sort of assistance. Perhaps it is time to update their system to allow for helping out people who make honest mistakes. With that, I admit I made a mistake, but the store should be more helpful.
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December 2023 by Ms. Ainee C. Beland
Hello to all at the Paper Store, I have been shopping for decades at the Paper Store but more so the past ten years on and off; I always try to obtain their charitable ornament for giving to charity with this purchase; this year I missed it because we did not receive the newspaper delivery until after the fact; but once I got the flier, (late) we made our way there to purchase that gingerbread ornament but it ran out/sold out before the event began even. I ended up purchasing a lovely musical gingerbread house and it is on our table as a centerpiece to be enjoyed.Our car broke down end of last month and we had to use my husband's work vehicle to do our chores this weekend, and the Paper Store was one of the stops.Be nice to all because you never know what one customer is going through as they're shopping in your shop. We were waited on by Register 4 and I tend to think something is known as you're placed with an associate; this happens lots and lots with all dealings and it is annoying for me alone since the associate does not know you, nor you of them. I tend to think otherwise.Have a good sale this season and remember kindness is best when dealing with customers. Don't fake it either.these are last year's image the ornament that I purchased last year, and this gingerbread house this year. Thank you!
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March 2023 by Caitlin Mackie
I go here often to buy gifts for various people and occasions. I really love their selection but the staff are the most unfriendly staff of any store I've ever been to. It's so terrible I can't even describe it, I've mentioned it to friends and they agreed.Totally rude and just stare at you with nasty looks the whole time.My 14 year old even said the other day when we left " the girl that works there went out of her way to stare you down" What the heck?Since I moved to bellingham 5 years ago I've spent thousands of dollars there between birthdays, Christmas, baby showers etc.. I'd at least expect a smile and a hello.
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November 2022 by Leslie Kmetz (Les)
I went on the busiest day of the year, their grand opening. It was super busy but the employees were so helpful, and the woman that helped me gave me 40% off on my item because the box was missing! It is a joy to shop here!
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September 2022 by James Therien
It would be great, if only they sold actual paper.Stock some stationary from Terrapin or Crane & Co
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August 2022 by Daryl Lichtenberg
I can't love this store anymore than I do. I love to get gifts for all my family and friends and I certainly love when I receive gifts from their. All of their stuff they sell is amazing ?
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April 2022 by tyler wills
I went here on 3/22/22-This was our 1st time at this location , it's an older Paperstore, we were in the immediate area of this location. And had coupons to use. I thought it would be nice too check- out a Paperstore in a different area.I wasn't super impressed with this Paperstore, because the staff / employees weren't super friendly and warm nor, inviting or overly welcoming towards us . There weren't many customers in the store at that time ! The clearance area ,was a misleading and wasn't clear on what the actual " sale" was .
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January 2022 by Susan Bazinet
A really fun store. When Hallmark went out of business The Paper Store took over their products including the Christmas ornaments. My son and I buy 1 every December.
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December 2021 by John S. Tanczos
Not much more than an overpriced Christmas tree shop. If you want to pay more than necessary, then shop here.
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September 2021 by Santa Jim Scott
Extremely helpful staff
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May 2021 by Louis Nizzari
Pleasant Greeting at the door .Factual information from the associates and outstanding quality products. That accompanied with fair pricing make the Paper Store a one stop shopping Center.
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November 2020 by Karl Kramarz (Dr.Karl)
A quite little place
