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February 2024 by Leo Helmar
Get lumber and plumbing supplies good stuff
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February 2024 by K O’Connor
Still chasing down a dishwasher replacement 6 weeks later. Chasing both GE and Home Depot with no resolution in site and rarely does anyone even respond to me! Both Home Depot and GE refuse to credit me after the initial dishwasher was confirmed faulty by a GE technician and caused water damage in my kitchen. NEVER BUY AN APPLIANCE FROM HOME DEPOT! Lesson learned for me!
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February 2024 by Dixie's D.
Shelves have many defective returned items - be sure to check the packaging thoroughly. Aisles cluttered with pallets, Low or no stock on common items, e.g. - shellac, stair treads, paint rollers. Staff moves at snail's pace when retrieving items from upper shelves - items should have been on shelves to begin with. Changing hardware brands to cheap chinese junk. Store treats everyone like a thief - an employee has to carry any tool to the cash register. The "PRO" parking areas have spaces too small for trucks - material handling carts stored hundreds of feet from store. The military discount "program" is a joke - lumber not included. The cashier turnover is so high you rarely get one that knows how to do the job (there are 3 exceptions). This company is so cheap, it regulates the amount of ink on the receipts - which is easily proven by comparing mine from years ago. I wonder how much is being saved by limiting the lighting to hardly visible. Good luck buying 10 items without one or more missing the pricing barcode. I have shopped at this "store" since it opened. The trajectory is straight down.
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February 2024 by Terry Leah Procyk
They have a woman on customer service on Saturday morning that should not be in that position. She is rude and condescending and doesn't have a clue what services are available for ordering products. When I asked her what her name was, she said she would not give it to me?
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January 2024 by Tammy Moody (TAM)
Highest recommendations enormous store. They have everything you need and they have friendly staff members who are there to help you answer all your questions and find anything. I had a key made as well. They were very polite and it was way less expensive than going to the dealership and they walked me through the process of programming it myself and it was super easy
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January 2024 by Hilton Magier
It's my go to dyi parts place. Not always stocked but other best I've found
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January 2024 by S J.
I will never ever ever ever purchase an appliance or anything that matter from Home Depot or GE! horrible horrible customer service and still trying to chase down our dishwasher replacement after one was delivered damaged! Home Depot was zero help! GE still chasing!
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December 2023 by Stephen
As far as Home Depots go, the customer service here is pretty good. Online orders are typically ready same or next day and is brought out in a timely fashion when you show to pick it up.
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November 2023 by M P
Laura was so patient and went above and beyond to help my mother and I with our requests. She was so kind to even offer me a chair to sit down on when i was experiencing some pain in my leg. This Lady is clearly a gem and deserves a raise and promotion!
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November 2023 by Donna M.
when you buy a washer from Home Depot if you do it online beware they offer you absolutely no help if your brand new machine won't work ?? absolutely wrong!
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October 2023 by Dan Brown
The girl who answers the customer service number at this location must have previously worked at the RMV. Zero help at all and terrible attitude, had to go to Natick. Won’t be back to this location.
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October 2023 by G W
This Home Depot still has plastic barriers at the paint department and a few other places. It is such a bad customer experience. (If Home Depot even cares about their customers) Take it down already and finally get back to normal. Makes no sense to have plastic barriers ever again. Customers want to interact face to face with employees.
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October 2023 by Doug B.
I was using Home Depot's "Behr" paint and ran short. So I went to the Bellingham Home Depot at 6:30 this evening to buy a quart and finish my paint job. There was one customer in front of me who had just dropped off a large paint order to be made up at the paint department. He told the clerk that he would return later on because this job order was going to take a while to complete. As soon as the customer left, the clerk greeted me and I started to tell him that I only needed a quart of paint, but before I could finish he rudely turned and walked away. After several minutes I walked down to the aisle where the young man was loading paint into a cart. I apologized for bothering him and politely explained to him that I only needed one quart of paint maid up and I would appreciate if he could do it first. He snapped his reply at me stating that he would take care of me, but only after he completed the first order. I left and walked over to the service desk after waiting there for a few minutes, I told a clerk that I was irate and needed to speak with the manager. She went into the back room and said that he would be out shortly. He never showed up and I left the store with smoke coming out of my ears. I've been shopping at Home Depot for decades and have never been treated this poorly. I'm sure that there are plenty of other hardware stores that would like my business.
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October 2023 by Teri Bowman
Kudos on customer service!! Mary helped us on Saturday when there was a shortage of staff. She went above and beyond to assist us in finding a gardening associate Giermo. Both team members worked together to help us purchase some stones that had no pricing. Mary stayed with us through the process and made a tough situation turn into a great experience! Thank you!
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September 2023 by Tammy F.
If it was possible to give this no*so even a negative*I would recommend that. Do you need a Home Depot find one other than the one in Bellingham. The staff is rude. The store is dirty I would not recommend this location to anyone.