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July 2024 by THATGUYGK
Found my way to Verizon in Bedford today, with a corporate iPhone that decided to deactivate its self. Jen was quick to help me, replaced my SIM card and I was out the door in 20 min. Awesome experience and great atmosphere.
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July 2024 by Adrienne Scanlon
Great service from someone who really knew what they were doing!!
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June 2024 by Gaven Smith
Outstanding performance by Salomé. She epitomized the customer service experience. My wife and I had a rather lengthy visit due to technical difficulties. No fault to her, she remained a consummate professional throughout the ordeal. She was courteous, patient, detail oriented and went the extra mile to figure it out and achieve results. Promote her now to positions of increased responsibility where she undoubtedly will excel.
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June 2024 by Margaret Pickett
The service was kind and patient. I was super stressed after losing my phone and Elisa was wonderful.
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June 2024 by Elisa Rivas
Fantastic service in and out
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June 2024 by amrik sandhu
Sal our sales person epitomes customer first, it’s the best experience I’ve had in a Verizon Store. Sal was very diligent, thorough, and carefully explained all the plan options. Sal is a role model of exemplary service and going above and beyond.
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May 2024 by Olga Patoucheas
Sal at the Bedford Verizon store is the best service rep I have encountered! Go see her!
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May 2024 by Thomas Clark
Dominick was awesome to do business with. 10 out of 10 stars. Highly recommended!
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May 2024 by Lauren Linton
Sal went above and beyond, then went further above and beyond to meet my family’s needs in our budget. I’ve never gotten such spectacular service at a Verizon dealer. Cannot recommend highly enough. Worth going outside your area to stop in.
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May 2024 by Eve Rheinstein
Always get my phone from here. Sal provided excellent customer service.
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May 2024 by Joseph Cresta
Elisa was excellent, spent quite so time with me to help me switch over to a Verizon customer. She was very knowledgeable. There were times when the store got busy, she was by herself, she was able to go around and help everyone fairly instead of keeping everyone waiting!
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May 2024 by Richard Suval
One of the best 1:1 personal customer service experiences I’ve ever had. She made my day!! Give her a raise.
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May 2024 by Hubba Mazenkas
Your Location Manager, Sal, Was More Than Professional, Knowledgeable, Polite and Made My Transaction Very Favorable.
Sal could work for me ANYTIME.
Thank HER and You.
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May 2024 by Cassandra Paez
Sal was an incredible sales person. She was kind, efficient, warm and very helpful.
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May 2024 by Shannon Reilly
Called Verizon customer support and told my Apple Watch was not able to be replaced even with the Verizon insurance. Thankfully, I got a second opinion at the store! They started my claim for me on site and walked me through what to expect with setting up the replacement.
My only complaint is I was not able to edit my mailing address and I’m concerned about the delivery of my replacement item.
