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“I just had the quickest passport application done for my 16 years old son at this office! The young lady who helped us was very friendly and EFFICIENT. We were all done in less than 10 minutes.”
“Forget any bad experience you’ve had at other UPS Stores, this location is a gem! I can’t say enough good things about this Newton branch. The staff are very friendly and helpful, plus they have an awesome self-scanning system that allows for Amazon returns, plus self-printing UPS labels for Zappos, Nike and any other company that sends pre-paid labels. I’m always in and out within minutes and see other customers with more complicated shipping needs being helped with ease. UPS Stores are franchises, so it’s like supporting a local business.”
“This UPS is always on point. I appreciate that no one is miserable here - on the contrary, they’re always happy to help and greet you with a smile. Dana helped us today and was great, nice and friendly and very helpful.”
“I use Neighborhood Parcel both personally and professionally. They make shipping easy and their employees are always very pleasant and knowledgeable. Top not customer service!”
“I had to come on here and give Lee and Tom an amazing review!! Lee helped me cut up flyers for my small business and was giving me really good information on the best printing options for me and took time out of his busy day to assist me. Will definitely be loyal to this store!! I appreciate them helping a small business owner like myself :) will only be using this UPS store from now on because of how great I was treated!! Thank you again!!!”
“Becky at this Woburn store was so helpful. I had a box of Verizon equipment to return following their instructions to just "bring to any UPS store". Becky helped me understand the additional information needed and I was able to easily find it on another piece of paper in the box (hint: the "MA" number). With that number she took care of it all. Done. Easy.
Why is this so special? Because three days earlier, I took same box to UPS in Arlington Heights. They made me leave. "what were they supposed to do?". Told me to call Verizon. They were supposed to be like Becky in Woburn.”
“Mike is very personable and service oriented. I've shipped many items from this shop over the years and it's always a pleasant experience. A few times, he's helped me to decide that item X was simply not worth shipping. Two thumbs up!”
“Well ,that place got bigger and better I used to go there few years ago it is good but dropped your trailer came back later or after 10 hrs , check out the Greek restaurant .”
“I really love our staples store in Acton the help is always pleasant. When I have an amazon return I use the discounts offered. They are the best local place to exchange or soda stream co. They often have bottled water on sale great for summertime parties.”
“For years, this store has been my go-to place to ship.
The staff there are always helpful, friendly, and efficient! It's a pleasure to do business there. And everything I ship arrives as scheduled.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“I have NEVER had better service than I had today. I had to ship two different things and I didn't know which bags or boxes to pick and Tracy helped me every step of the way. She was so kind and personable and helpful. I never want to use another post office again.”
“These guys ae always awesome! They are incredibly friendly and helpful. They even helped me track down a lost passport that had been sent to my previous address. They are a great service to the community. I love them!”
“The lady that works there is one of a kind. She should be the face of USPS nationwide. I guarantee you, there will be less problems with customer service at the USPS. Bravo!”
“The store manager is wonderful. So knowledgeable, efficient, fun (and funny too...), kind and just all around helpful. I smile every time I see him at the store. What a gem.”
“The guys that work here are all awesome. They are fantastic on top of things. Always happy to help. I was looking for ways to save you money on your shipping needs”
“Kendra with the printshop has been remarkably patient and diligent with me as I worked on a critical print for a wedding. She worked with me to find the right size and stock, and then manually cut dozens of cards to pixel perfect size. Thank you!
Edit: I needed to change something and by my estimate Kendra hand cut more than 60 more times by eye. Really amazing help during such an exciting time.”
“I went to this Waltham Staples for TSA Pre enrollment. Patrick at the Travel Ready section was very nice, kind, and helpful. He was knowledgeable about the process too. Staples is lucky to have him!”
“Products are fairly priced, specials are truly specials, staff are hospitable and helpful, stores are comfortably laid out with ample room to bend, reach and select the item you need. Staff are always hospitable and ready to help.”
“Got my wedding invites printed here with rsvp and detail cards. They came out so beautiful and on time that I printed everything else for my wedding: guest book sign, bar menu, programs, and thank you notes. That were amazing to work with!”
“I have used Staples many times for my printing projects especially when I need them quickly. ALWAYS a great experience. Easy to use online set-up and always done on time or before. Easy pick up at the store.”
“Nicholas was incredibly patient and helpful when a delivery didn’t happen asPlanned. His professionalism made a difficult situation manageable and everything worked out in the end.”
“I had the best experience while using this store. I shipped a small package that contained important documents. When it didn't arrive to its destination in a timely manner, I contacted the store. Victor assisted me in tracking the package, calling the destination location, and filing a lost package claim ahead of schedule, just in case. Victor stayed in touch with me on the status of the package, and as luck would have it, the package arrived safe and sound! Without his help, I don't think the outcome would have had such a happy ending!! Thank you, Victor!”
“The manager of the store was extremely helpful and kind.
The store was busy and she was training two new employees but she was courteous and helpful with all my needs”
“Eric, Eric,Eric…. I have no words!!!! The best and will always use this post office because of him!Friendly, helpful and makes you feel comfortable and welcome……”
“I wanted to print something for my wedding on vellum paper so I bought some laser printer-friendly vellum paper and brought it here. The staff very kindly helped me print my file on my vellum paper. I really appreciated it since nowhere offers vellum as a paper option for printing and I don’t have my own printer.”
“The best USPS I have ever been…… The staff are really nice and very efficient…… No waiting at all…… Would definitely come whatever I need their services……”
9:30AM - 12PM
95 Boston Rd Ste 5, North Billerica
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“I have been coming to this post office instead of other local post offices because of the amazing customer service! The employees are always willing to help and are super friendly!”
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“I'm very happy to pay a few dollars extra for the packing and shipping guarantee and the cheerful expertise of the UPS Store workers!
Update: another package of heirlooms sent worry-free with the help of Jeff and especially Julia!”