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10AM - 6PM
168 Great Rd E, Bedford
Mobile Phones
10AM - 6PM
251 Main St, Wilmington
Mobile Phones
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”
“I use ZAGG for all of our corporate and personal devices and highly recommend their products. Service is always great. Staff always provides great recommendations”
“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”
“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”
“Cody was great! Helped myself, son and daughter all get new phones. Cody made all three transitions to new phones easy as pie! Thanks for the outstanding service!”
10AM - 6PM
191 Sudbury Rd, Concord
Mobile Phones
“Ricky, aka Ricardo, was so nice, extremely professional, and knew his stuff. He helped me with my phone problem. Very grateful he was in the Concord, MA store today.”
“the best store with the best service. I went to resolve a problem that I had been facing for months and there was a woman who was very polite to me and helped me with everything. I highly recommend this store.”
11AM - 7PM
316 Moody St, Waltham
Mobile Phones
“Great experience! I repaired my iPhone 14 at the HFIXPHONES shop. I'm very pleased – they are professionals, prices are reasonable. They repaired it at a high level within just 20 minutes. I highly recommend their services.”
10AM - 8PM
110 River St, Waltham
Mobile Phones
“I went to this store today and everyone is really friendly but I was served by a person whose name I don't remember but who really was patient. I would give a 1000 for his service I just want to thank you for all the attention”
“My salesperson, D'artagnan, was just exceptionally patient with this technically challenged self, answered all my questions, helped me get the phone I wanted, assisted me with other tech issues later on too!!
My only gripe with the Waltham AT&T store is lack of covers and screen protectors for my phone. I think it's because other phones are more popular for most people.
I will be back!!”
“The staff was very good to me.. If I didn't understand the first time they were very patient with me. I would give the staff 5 stars. They. always would say when leaving come back anytime if you need help. Nice feeling.”
“Wow!!! As soon as I walked in I was approached with smiles and respect. I had the pleasure to work with the manager, Morgan, and she provided the best service I've experienced up to this date while purchasing a phone. Very thorough and gave information that was very beneficial to my family and I. The team there is great!!!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
“One name: Julia Locke. 85 middlesex turnpike #3020. That's the store you are going to want to go to if your reading this. Julia was the only wireless specialist working the day I came in. I had just had my S21 Ultra fixed around the corner, but they jacked up the Sim card reader and sent me to the at&t store around the corner. Julia was amazing. She worked on troubleshooting my phone while educating me during the process. Girl has a heart of gold, very professional, and a great personality. She got my phone back up and running after trying a few things. I appreciated her patience. I've seen associates give up after one or two tries, then try to sell you another phone. Julia, you are awesome, and I hope at&t and senior management understand what they have in you. You keep up the great work. You gave me a little more faith in AT&T.”
“I would like to bring to your attention that it is imperative that a moment needs to be addressed to your amazing staff, particularly Dennis and Fitz!!
I had been dealing with an ongoing issue in regards to my iPhone, Apple Watch and my AirPods as well, while being sent back and forth between my financial institution and the Apple Store, at the same time I had made 3 separate visits to the T-Mobile in Billlerica, which I immediately was confident that I did so being that my first moment in the establishment your employee Dennis was more than proactive in helping me out even extending himself by reaching out to his brother, Fritz, who I at the time did not meet yet, anyway, he reached out and resolved my problem easily no problem.
I then after dealing with more issues regarding my bank and Apple and I developed to go into T-Mobile (my cellphone provider), which this time I had the pleasure to meet Fritz which he just as well was very proactive to help me out which he did while being very informative as was the first visit.
So I wanted to say thank you very much and I really hope that you value the fabulous staff working and representing your business, thank you.
Daniel Lepore”
“I had a great experience. My new laptop was a lemon, stopped charging in a few weeks. They replaced it and I left with a new machine. The people there where nice, friendly, and helpful.”
“Giancarlos was amazing. He helped me with little to no effort and covered everything plus more. 10 out of 10 I recommend coming to him if anything is ever needed.”
10AM - 8PM
66 Harvard Ave, Boston
Mobile Phones
“This shop is by far the best phone repair service I've come across and I'm not exaggerating. Reason why is because the man knows what he's doing. He's straight forward, does not beat around the bush and will let you know if the repairs can be done today or another day. I got my mothers phone fixed within 2 hours of bringing it in and its working as good as new. He's so great at what he does.”
10AM - 8PM
1019 Trapelo Rd, Waltham
Mobile Phones
“Excellent customer service by Mike and Ledi!
I needed to port my number from AT&T to T-Mobile, and Ledi very patiently helped me navigate the unfriendly AT&T system to get the necessary details. His knowledge of the services and devices is incredible. He spent almost 4 hours assisting us with the porting process, setting up new devices, and transferring data from the old phone to the new device. What would have been a very tiring experience was made pleasant thanks to Ledi's expertise and skill.”
“I received excellent service! I got to the store a little on the late side , the lady managing the store called the technician and he came back to the store and replaced by cracked screen within 20 mi utes. Thank you!”
“Samantha was EXTREMELY helpful to me in multiple different ways. She helped me change my plan to the one I wanted and helped my apply for ACP to reduce my phone bill. She was very professional and kind. She went above and beyond to do everything she could to help me. I was extremely satisfied with her service and I think she is a wonderful person and hard good worker. She even stayed past closing time to finish helping me with everything. She is 10/10 employee and I think she should get a raise and a promotion! She was so wonderful and helpful I cannot say enough good things about her. Thank you Samantha!!!! You are the best metro employee I have ever met!!!”
“Customer service and management are very helpful and knowledgeable. Julian helped us with an upgrade on a very old trade in and we got a great deal! Would recommend!”
10AM - 8PM
57 Bond St, Watertown
Mobile Phones
“I was there 2 Sundays ago and I met Carmen. She is amazing and make us feel home she did go above and beyond to suggest me what phone should I get. She was well educated about the phone & she was very patient with me every knowledgeable about her job and her customers service. Unlikely other T-MOBILE locations. Also Wallie I think his name I might mistype. He is also wonderful. You should recognize both employees. They are the faces of your company & without both employees your company will not be successful. They both amazing knowledgeable smart sophisticated human beings. I will always come to this locations cause of them. I have been with T-MOBILE 20+ years. You should hire people like wallie and Carmen. Very caring about thier job and customers too. Please take this very serious and Recognize these wonderful employees. Thanks.”
“Life saver!I've been trying to replace my broken phone since yesterday, I went to another store and they kept trying to push me a $600 phone full of stuff I don't need)Found this store by accident today and the girl working there was great, she talked me through the options and helped me find something that wasn't crazy expensive but would still work for what I do.I'm not very knowledgeable about phones so I appreciate them being honest and helping me figure it out what works for me.”
10 AM - 6 PM
842 Lexington St, Waltham
Mobile Phones
“Recently I had a great Verizon experience. My son and I needed new phones and we headed to the store in Waltham. I was impressed my the care and attentiveness we received. The salesman were professional, knowledgeable, courteous and accommodating. We received great trade in deals and the purchasing process was smooth. Check them out if you're in need of a cell or have issues!”
“Tyrell took care of my wife as if she were his mother. When she called corporate, they said there were no discounts. Tyrell found some and upgraded her phone as well! Great service! Ask for him or Alijah!”
“Excellent and helpful service from Moses! Went in with a number of questions about switching my plan. Moses spent a lot of time patiently answering my questions and he even drew a cost comparison chart for me (old phone vs new phone, old plan vs new plan).”
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“Found my way to Verizon in Bedford today, with a corporate iPhone that decided to deactivate its self. Jen was quick to help me, replaced my SIM card and I was out the door in 20 min. Awesome experience and great atmosphere.”