Minuteman Volkswagen offers a positive experience for sales, service, and parts. Customers appreciate the helpful and friendly staff, especially in the service department, where Pat and the team are known for their helpfulness and great customer service. The sales team, including Tim Pullo, Cameron, and the general manager, make the car buying process smooth and enjoyable, often going above and beyond to assist with options and questions. Many customers mention that they received their vehicles quickly, often in less than 24 hours, and praise the team for their thorough explanations and personalized attention. The dealership is also recognized for honest pricing and a hassle-free experience, with no upselling or scare tactics. Customers feel confident returning for both new vehicle purchases and service needs, often citing their loyalty over other dealerships. Additionally, staff members like Juan and Pat have shown genuine care by helping retrieve lost items, further demonstrating the dealership's commitment to customer satisfaction. Overall, Minuteman VW is highly recommended for its friendly staff, efficient service, and enjoyable car buying experience.
The overall experience was great. A comfortable place to work while my car was being looked at, courteous staff, and a thorough explanation of my vehicles condition.
August 2025
good dealership and the service folks are thorough and helpful
August 2025
Couldn’t recommend Minuteman enough, Tim and John were so helpful, kind and polite. The entire interaction was just about an hour. I’ve never had such a positive and pleasant experience buying a vehicle. If you’re looking for your next car I urge you to go into Minuteman VW!
