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July 2023 by Richard H.
We actually purchased our furniture (hall tree, bookcases, and a bed) from the Watertown location when it was still open. Very high quality wood and craftsmanship that has lasted. I wish we had purchased all our furniture from here
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December 2022 by MiJeong Kim
Thank you so much for following up!!
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May 2022 by Brandon Keane
Victoria was so pleasant and helpful, we had such a fantastic experience. Their prices are similar to the big furniture chains, but no MDF only solid wood, so their pieces are much higher quality. Such a wonderful company! I'm quite confident we will be buying from them again in the future
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April 2021 by Lisa Napoli
I bought a queen sized captain's bed from the Bedford store over 10 years ago. The bed is fantastic with lots of storage! When I unexpectedly had to move recently, I was stressed and concerned about how I would disassemble and move the bed to new place! I called the shop, and they were excellent! Two gentlemen, Mike and Mike, came to my old place, dissembled the bed, moved it to my new place, and put it all back together in under 2 hours! They were kind, fast, and professional. The bed has held up very well, and I sleep great! Thank you! I would highly recommend this furniture shop!
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January 2021 by M. H.
We were interested in cabinets for our small dining room and Stacie had great design suggestions that maximized storage without overwhelming the room. Bostonwood painted the cabinets our wall color and installed lighting to our specifications. Delivery and setup was handled well. We are extremely pleased with the cabinets and the service and highly recommend Bostonwood.
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January 2021 by Alison O.
Bostonwood exceeded expectations with our one-piece, L shaped custom bookcase / tv stand / radiator cover, perfectly stained to match our woodwork trim. We're also thrilled with a number of bookcases & a buffet. Choose Bostonwood for your stock & custom hardwood furniture needs. High quality craftsmanship at fair prices.
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November 2020 by Edward Jennings
These people made a custom bookcase for us, and we couldn’t be happier about the excellent customer service and with the superb craftsmanship.After the first great experience, we went back for another custom project (a wall extender, as we call it, to keep our cats from leaping over a ledge into a stairwell). Again the service was excellent and the project exceeded our already high expectations.The quality of work is exceptional.This place is a gem.
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November 2020 by Parul Matani
The furniture we bought last year was beautifully made, no complaints about construction and appearance. However, it took a full year for the finish to stop smelling despite opening windows whenever possible and leaving drawers and cabinet open for two weeks to air out. We had expressed concern about the finish off gassing before making the purchase and were reassured it doesn’t last more than a few days. As this was in my sons bedroom we didn’t feel comfortable letting him sleep in there for several months. I love their furniture but will not buy from them again unless they can use a less toxic/smelly finish. You have the local and sustainable down, please add non-toxic to your list!
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February 2020 by Ed L.
For years my wife has enjoyed staining unfinished furniture. Unfortunately, many unfinished furniture stores have closed in recent years, making it harder for us to find such items. I googled for stores that sell unfinished furniture, found Bostonwood, and added it to a list of stores for consideration. After checking out regular furniture stores, such as Jordan's Furniture, my wife and I drove to Bedford to see what Bostonwood has in stock. The store offers a wide selection across price points and types of wood. I saw items for multiple price segments. Bw is actually a hybrid store, offering both finished and unfinished products. My wife wanted some simple pine bookcases. Bostonwood had several inexpensive ones right on the floor. Note: They will build custom items for anyone, too. The clerk on duty this Saturday morning was very helpful and understood right away what we were looking for. If you enjoy the decor (and low prices) of unfinished furniture, check out Bostonwood.
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November 2019 by Ruth K.
I have patronized this business a couple of times over the last five years and found it overpriced. However, I don't know many places that will build low cost wood products in the sizes I have needed, so I have gone ahead and purchased some bookcases and even ordered a small side buffet at one point. I was willing to overpay to get the size I needed. Today, I went in with a request for a custom-made portable countertop. The woman was so rude and impatient with me. I took some extra seconds to retrieve some information from my phone as well as a photograph to help explain my request. The woman treated me as if I was wasting her time and then chided me for referencing the depth of a wood panel as the width. She then quoted me an insane price. As a potential customer, let alone a returning customer, I was so disappointed to be treated this way, in front of my daughter no less. My daughter commented to me she wondered why the woman was so rude. I will never give this store my business again.
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March 2019 by Renan Marx
Ultra professional, they know their turf
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June 2018 by Al H.
I've been buying furniture from this company since the 80s. This time around, I bought two bookcases. The quality is excellent and the customer service was fine. The prices are competitive. My only complaint is it took over two weeks to fill the order, which was longer than promised.
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June 2017 by Yossi Weihs
Good quality custom self finish furniture. We go here for most of our furniture clean simple designs
