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October 2023 by Kristen Kelley
An A+ team!Vanguard is simply incredible. Consultative, professional, smart, caring with a high attention to detail, I can't think of a single thing they could have done better. The packing services were 100% worth it.Moving is stressful, but Vanguard makes it as easy as it can possibly be. Cannot recommend highly enough.
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October 2023 by Ward Bowen
Quoted me one price. More than doubled the price WITHOUT NOTICE !! I had less than a one bedroom apartment and it cost me over $7000. Did not deliver when they said, took over a month to deliver when I told them I wanted my stuff. Called me the night before delivery without any notice. Had to call in to work and lost a full days wages.I will NEVER recommend this company. They are sharks. If you don’t care about your money or when you get your stuff, then good luck with this company.
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October 2023 by Kristen K.
An A+ team!Vanguard is simply incredible. Consultative, professional, smart, caring with a high attention to detail, I can't think of a single thing they could have done better. The packing services were 100% worth it. Moving is stressful, but Vanguard makes it as easy as it can possibly be. Cannot recommend highly enough.
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September 2023 by Dawn H.
Not even one star! I had a contract with Vanguard Moving. I paid Vanguard for the first two scheduled payments. Then when I was supposed to get an update on loading date, I never received anything and Vanguard would not respond to my phone calls or emails. Then I finally received a call from someone I THOUGHT was Vanguard. They verified what we was included in our move items and asked for more money. They said we had more to move than agreed upon. This was NOT the case. On the next check-in date, I received a call and discovered I was now dealing with a different company, Moving Logistics. They were asking for another payment. After proving that I had paid Vanguard, they agreed I owed nothing yet. When Moving Logistics showed up to load up, they demanded more money because they said we had more than agreed upon. There was never more than a one bedroom load. We ended up tossing the mattresses and loading things in my son's car AND paying more. After waiting on a call to tell us when they would be delivering the load, we finally had our less than one room load delivered! Because they were driving an 18 wheeler that would not fit where they were to deliver it, we had to pay even more for a rental truck! They had to unload the 18-wheeler and load into a rental truck and then unload at our location. When they opened the back of the truck I could see that the items were just tossed into the rental. We had broken items and very little was protected! We paid triple what we had originally contracted for and it was the most stressful time ever!I would never use them again. Stay away for your own sanity and check with the Better Business Bureau, thoroughly.
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July 2023 by William L Yan
Highly recommend Vanguard Moving. Very professional, courteous, responsive and excellent service. Tom and Julie and the crew are wonderful to work with. -Will
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July 2023 by Dee O.
This was without doubt the worst experience I have ever had with a moving company. I was completely misquoted in the beginning. I was not told that there could be two weeks from date of pick up to delivery at the new location. I paid an extra $400.00 to have actual delivery date. We were out of town but flew in to receive our load on the date that was our "firm" delivery date. I got a text on the delivery date that they would be there in the afternoon. No show. I get a call in the evening that a different driver had my load and he was coming the following day around 12:00- 1:00 its now 2:30 the day after the firm date and still nothing. No one at the moving company or the "customer service department" at Vanguard can give me answers. As of now, still no delivery. I have a flight out tomorrow morning and I have nothing. DO NOT USE THIS COMPANY TO MOVE YOUR STUFF!!!Oh and no photos to post because I have no Furnature. Week 3!
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July 2023 by David Gray
Beware of this company and the sketchy companies they work with. Whatever they tell you over the phone to get your business will not be the end outcome. Our end out come was a broken t.v, hundreds of more dollars, and genuinely rude people to have to deal with.
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June 2023 by William Yan
Highly recommend Vanguard Moving. Very professional, courteous, responsive and excellent service. Tom and Julie and the crew are wonderful to work with. -Will
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June 2023 by John F.
4th time I have used Vanguard in 6 years. Always professional and courteous. Take great care of your valuables I would highly recommend Tom and Julie and the crew at Vanguard
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June 2023 by David Hart
I’m telling you these are the best people for the job. From the very first box on the truck to the last box off the truck, nothing but professional and super generous. Quick easy and hassle free would recommend anyone to call if you want a stress free move. A1
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May 2023 by Jamieson Schiff
We had a great experience using Vanguard to move us from MV to Western MA. Moving crew of Melinda, Logan, Maria, Neil, and Alex all did a great job, worked hard, and were a pleasure to deal with. They helped take a lot of the stress out of the moving experience. Would definitely use them again.
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April 2023 by Alessondra Hopman
Vanguard was amazing - great communication and the crew was extremely professional and kind! Thank you to Alex and Neil! (and Julie's great communication and response time via phone and email). Would absolutely recommend and use again.
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February 2023 by M Stiles
From initial contact, estimate, booking, to pick up and unloading, everything went perfectly throughout the whole process. The moving crew was skilled, pleasant and efficient. The crew made every effort to make sure the furniture was placed just where I wanted the items to go. Packing of the few specified items I had that needed packing was done very carefully and effectively. I was looking for a company that would provide a professional, reliable and worry-free experience and that was the service I experienced with Vanguard Moving at every step.
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January 2023 by Tom Bigda-Peyton
Vanguard Moving is terrific, one of the best businesses I have dealt with. They were prompt, courteous, and efficient; they charged me only for what I needed (no one size fits all blanket charge), and they handled a very tricky move very well (a very heavy vanity up a narrow, twisting flint of stairs in an old house). I recommend them highly.
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January 2023 by Alex Plexico
Terrible service. Be prepared to be charged $1,000+ more for a move once they show up and demand the money. Zero help and are not honest about the inventory listing.
