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February 2024 by Lori T
No customer service skills.
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October 2023 by Nancy Parent
Great product, good pricing, helpful staff. Sherwin Williams is our go to for great paint products and service for over 30 years.
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March 2023 by Kris Chalke
I had great service, and when I might have purchased a gallon, the salesman asked what my project was and determined that I only needed a quart. I really appreciate that!
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October 2021 by Al B
Went in to order some paid for a outside project, Gus was the salesman who was at the counter. I asked him for the specific paint, he replied he didn’t have any and asked me to call him tomorrow as that was when it was scheduled to arrive. I then asked Gus if he could call me when it arrives and he looked at me like I had 6 heads. He never called , terrible customer service!
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July 2021 by Alicyn Baker
I went in on Sunday evening, the store was quiet but the young lady working was all smiles and greeted me right away. I was looking for a specific stain that they did not have, she apologized profusely and offered me similar stains to the one i wanted. She was so friendly and nice which is what keeps me coming back to this store, i didn’t care that the stain wasn’t available because her customer service was so outstanding! Keep up the good work SW and thank you to the nice girl who assisted me!
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July 2021 by Edson Painting
Sherwin Williams Hyannis is the best store. All the employees are the best. Chelsey always helps me. Great team- no complaints!
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July 2021 by Patrick Golinski
Stopped this sat am for a color matchI have had this exact color matched at other sw stores. Right off the girl said with an attitude she can't match it. Made zero effort to try. I told her that I get this exact color matched at other sw. Still made zero effort. Went to home depot, they matched it perfect with a smile on their face.. sorry, but this girl does not represent Sherwin Williams well #Fail !!!
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March 2020 by Steve Drew
Big thank you to the gentlemen that helped me match up some special paint for an odd project I'm working on. Definitely went out of their way to make an olde biker very happy
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January 2020 by Junior Freitas
The best in town!!!
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September 2019 by Lorraine Klaassen
Great paint/ stain selections..great quality....check for coupons. Forgot to use mine
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August 2019 by Richard Schulkind
You need to sell cost effective samples to test colors not require a quart. I could have gone to Home depot and get a sample size matched to your colors for 60% less cost
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July 2019 by michael corbridge
The paintbrushes are not locked down like jewels in a showcase, so those interested and perhaps uninitiated can examine and perhaps understand how a simple paintbrush can cost $40.
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June 2019 by Garrett Strang
very friendly and professional staff. Can't wait to be helpful without being overbearing. Great selection of products.
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June 2019 by Mike D.
Gui, the Assistant Manager, was able to help me get the paint products I needed for an exterior deck paint job after a less than stellar experience at the local Home Depot. He suggested staining the deck, however, I needed to paint it. He was friendly, professional, direct and provided a level of service that I needed. I'll be back. I needed the nautical blue and white theme considering being on Cape Cod and such.
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May 2019 by Bidder 44
Great customer service, knowledgeable counter staff was ready to assist in my paint purchase.
