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March 2024 by Kim Dunlop
They were dependable and timely with repairs and the staff is friendly. I will return in the future
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February 2024 by Mick Carlon
The mechanics at Monro in Hyannis are honest and skilled.
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December 2023 by Loriann Dolan
Fast kind fair prices friendly
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December 2023 by Charlie Bloom
This is about the Hyannis location. Completely satisfied with the work. Final price was hundreds less than original estimate. That doesn’t happen too often! Busy shop but work was completed ahead of time. Hard workers who know what they’re talking about. Will definitely go back.
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October 2023 by Gregory Mohr
These guys, particularly the manager "Mike" ripped me off badly when I was new to driving. This was a long time ago, over ten years but seeing other bad reviews similar to mine prompted me to share my experience as it seems they are still at it. Mike told me I needed new wheel bearings, so I had them replace them for around $700/800. About three months later my wheels made a bad sound. I brought it to a trusted mechanic, it was the bearings. I dont know what they did to my vehicle but it sure wasn't the bearings.
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October 2023 by Ashley Sheridan
Amazing customer service! I called in a panic on a holiday. Even though most other tire places weren't even open, the guys at Monro got me in and had a new tire on my car in a matter of hours. They were friendly and professional, and when it came time to pay, my total was exactly what they quoted me with no hidden fees or up charges. I was very impressed and recommend them to everyone on the Cape!
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September 2023 by Luke Henderson
Tried calling several times and no one picked up. Ended up making reservation online but when I showed up he said he couldn't see me for another 2 weeks. Then he laughed and said next time call. Total j**** Avoid those place.
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August 2023 by Lisa Robbins
We got a flat tire at the beach. Dennis at Monro said they had the tire and would take care of it. He recommended we go out back to the Creamery for lunch. After lunch he called us and the car was ready. Fantastic service! Highly recommend!
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July 2023 by Elaine Yoakum
My friend and I were traveling Cape Cod in a rental car and had a flat tire. Enterprise directed us to Munro Tire/Muffler in Barnstable. Mgr Dennis and his employees stepped up on a busy Saturday and got us taken care of and back on the road. Did it all with professionalism and a great attitude! Thanks a bunch!
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April 2023 by Mark Stallsmith
Second time I got tires through Tirerack and had them installed here. Great service despite staffing challenges
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April 2023 by Henry C.
Avoid this place! I've been going here for years and I can tell you its gone down hill fast. The prices have shot thru the roof, they take FOREVER now (cant seem to keep the place staffed), and the new manager, Dennis, is very rude and incompetent. The final straw was when they ruined my oil pan during an oil change. $600 repair due to pure negligence! I had to threaten to sue to finally get my money back. I'm not coming back here...
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February 2023 by alex rosario
I sent my wife to bring them their vehicle . why did he have a tire with problems why did he put air and the next day it deflated and for them to solve the problem . and he wasted his time. They said that the tire was broken and they did not give him an option as to the place towards I return home without solving the problem my wife was to waste time. by appointment I do not recommend them, do not waste your time. and the tires that the vehicle has I bought from them. regrettable.
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January 2023 by Kerry Petracone
Rob was just amazing! He mentioned that he was working alone, but he was the most kind, helpful automotive expert I have ever spoken to. He was also super quick and answered questions that I had. He also helped my mom the following day with a strange noise near her tire (thankfully was just a rock!), and he didn’t want to charge her at all. Rob was just so nice, prompt, and I would recommend Monro to anyone!
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December 2022 by Eilon Applbaum
I went to Monro for a PPI from a car I was buying locally. They let me schedule an appointment and took my car in right on time and didn't make me wait. All the staff was extremely friendly and professional. Their pricing was also very reasonable. If you are looking to get any service/inspection/tires in the area I highly recommend Monro!
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November 2022 by Yur Berson
I came to the appointment to replace all four tires, was very warmly welcomed and all the tires were replaced in two hours. The price is quite reasonable. I am grateful to all Monroe specialists.
