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December 2023 by Brian Runyon
Absolutely fantastic staff and the first time that I have felt like the clothes fit perfectly. Will was absolutely genius at getting me exactly what I was looking for and I highly recommend this store!
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November 2023 by John D'Allesandro
I would like to commend Wil, at the Hyannis location, for his courteous and highly professional service.
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October 2023 by Damien
Extremely helpful and knowledgeable staff. Had to get a new suit and didn’t know where to start. The gentleman that assisted us was so helpful and knew exactly what I needed.
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September 2023 by Peter Balboni
I was measured for a rental suit at there store in Hyannis for my daughter's wedding. The suit coat came in 3 sizes to small. The Manger remeasured and promised an arrival time two days later. Time was critical as l needed to be on the road to get to the rehearsal dinner on time. That did not happen. I was a day late in the return and the same manager had the nerve to try and charge me an additional fee. When I complained about the suit mix up she replayed. Mistakes happen. I said if that's the case then I would back charge her the same amount. She never apologized and finally agreed not to charge me an additional fee.I will never go back.
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August 2023 by James Walsh
I would never recommend using mens wearhouse for anything. I had a new employee measure me and mess it up and then I had another employee tell me that I should just use a belt to tighten my insanely baggy pants (the pants did not have a belt loop). It was the worst rental service I have ever seen it was almost impressive
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August 2023 by Jesse Temple
Great store. Great selection. Armando was so helpful and professional. I highly recommend!
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June 2023 by Julia Jenkins
I'm getting married next month and on 5/11/23 my dad came back to finally rent a suit and I had to speak to someone who work's here just so I could tell them my fiancé changed his colors and they had to speak to me and then my dad was able to do the colors my fiancé is doing but the lady I spoke to was really rude when I was talking to her
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May 2023 by Lisa Sawicki
My son and his girlfriend went to the Cape Cod Mall store to buy a suit. The salesman talked my son into renting a suit that cost 2x as much as buying one. The salesman disagreed with every color that they chose. His girlfriend was very upset since she already had in mind what she wanted. It is not the salesman's job to get young people to buy what HE wants! I am very angry at the amount of money we spent on a rental!
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April 2023 by Laura Gomes
Mecca is the salesman that assisted us. He was knowledgeable and efficient. Definitely will return.
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February 2023 by Allison Thompson
If you get a chance to go see Armando he was so helpful. We needed a suit very last minute as my fiance had a pinch nerve and his suit he had was not going to be comfortable. We were getting married in two days and needed anything asap. Armando to the rescue, he was knowledgeable and listened. We are so appreciative of him. Five stars
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October 2022 by Jose C.
Where do I even start? I'm getting married. I called in June and spoke to the manager by phone. She said "you should come by to get your tux measurements asap that way your spot is reserved in our system." I went in June. The associate that took my information kept telling us odd stories about how parents pay for him to go on dates at weddings. After getting through these ridiculous stories I asked him if we would get on with measurements. He said that's not necessary because it's very early leading to the wedding. He said let me take your information and I will reserve your place in our system. I told him that's fine and I gave him my information. He told me to come back late August for measurements. I had a feeling he didn't plug my information into the system so I went back early August. Sure enough I was right. The manager who is very rude said "he made a mistake and we will put your information back in." I told her no and I would work with the associate I have for the past three years when he returns to work. Sure enough he returns and does all my measurements. I'm told my order is in the system and to come back late September for final measurements. I go back in late September and they can't find my order in the system. I wait a half hour and finally call my fiancé to send me a snap shot of the paper work. Then they find the order. I went back yesterday. The associate I deal with wasn't working. The associate that waited on me had no idea what he was doing, he made me pay the rest of the down payment before trying the tux on, the shirt was wrinkled and the wrong size, the vest was also the wrong size. The associate goes to get his assistant manager. His assistant manager looked like he just rolled out of bed. He was very disheveled. He said I'm going to order the right thing should be in soon. He then says the shirt looks fine after I told him it was to tight. The manager of the store was pacing back and forth talking about the toilet being plunged and not caring about any customers. The customer ahead of me had an order that was all wrong as well. The staff here is the worst staff I have ever witnessed in any industry. They're so unprofessional that I called corporate and told them all about this incident. My case number is 22272400. This store needs to shut down and revamp with a new staff. It's like the corporation is just tossing people in and seeing what happens. The staff is not trained, unprofessional, and lack any kind of knowledge on how to fit someone correctly and customer service. Everyone should be ashamed of themselves. Only good news is corporate gave me a full refund, and ordered the items I will need. However, I'm not wearing this tux on my wedding and will be returning it tomorrow. I went to another location today (a privately owned tailor in Acushnet) and he serviced me like a pro. I had my tux fitted and ready in less than an hour. I will never give this location or any Mens Warehouse or affiliated companies my business again. I usually not only purchased rentals from this store, but also bought anywhere between 500-1000 dollars of clothing a year from this location. You have permanently lost my business and you need to retrain this staff asap. Your reputation across Cape Cod is pitiful.
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September 2022 by Keri DaSilva
Everyone at this store is absolutely amazing this is absolutely amazing. When my fiance was trying on his suit for our wedding we brought our daughter the woman married gave her crayons and a coloring book to entertain her while we shopped and picked things out and made us feel so comfortable.There was also a gentleman at the store that helped us when the suit came in and he was absolutely amazing.
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September 2022 by Richard O'Connor
I went to the Hyannis, MA store to get a custom suit for a wedding. It was quickly apparent that there was not enough help to take care of the shoppers. Eventually I was measured and a suit was ordered. In three weeks the suit came in and I was measured for a final fitting. I was given a pick up date of two weeks. When I arrived to pick it up I was told they hadn’t even started the final tailoring. Armando to the rescue…he said give him a half hour and he would have it ready. I told him if he promised it would be done I’d be OK with getting it the next day. It was ready the next day thanks to Armando. The big problem I saw was that a job that took only a half hour to complete took over two weeks. The store is completely understaffed.
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August 2022 by Keri Lepore
Everyone at this store is absolutely amazing this is absolutely amazing. When my fiance was trying on his suit for our wedding we brought our daughter the woman married gave her crayons and a coloring book to entertain her while we shopped and picked things out and made us feel so comfortable.There was also a gentleman at the store that helped us when the suit came in and he was absolutely amazing.
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July 2022 by Chris R.
Santa's got a little friend his name is Dominick The cutest little donkey, you never see him kick When Santa vists his Paesans with Dominick he'll be Because the reindeer cannot climb the hills of Italy Get your suit fitted by Dominick, he's the man.