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September 2023 by Gustav Boyer
Rented from June-August 2023. When I came back at the end of August there was water pooled on the floor, mildew damage on my things, and mouse droppings. I was told by the company that this was my fault for not purchasing renters insurance. Needless to say, do not rent here unless you want your things destroyed.
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September 2023 by Katelyn P.
If anyone bought Units B005/B-006 in auction on 12/12/2019 and still has any of the personal possessions, I would be SO grateful to hear from you. There were SO many irreplaceable items in there such as family heirlooms and baby pictures and unfortunately it was impossible to save them at that time. Thank you in advance!! 857-746-9728.
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June 2023 by Doris Menard
I'm a long-term customer. I'm extremely comfortable with my property stored here. The new owner, Shelley has done major repairs and improvements from previous owner. Prices are very reasonable and add outstanding customer service by Shelley, guaranteed when you walk through the door, it's a great feeling and safe and secure facility.
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May 2022 by Daniel Story
It is what it is. It's a box you put stuff in. Nothing fancy.
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December 2021 by Charles Woods
Friendly and efficient.
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January 2021 by Gin G.
Called Sun Self Storage for information about renting a facility and was appalled by the treatment of the person who answered. She was curt, very short with answers to my questions and basically made me feel I was not welcome. I realize this is a difficult time, but now feel I will never do business with them in the future. Totally unprofessional.
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September 2020 by Fay Forrester
I have rented periodically in the past and they have been friendly and super reasonable
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August 2020 by Rafa Cintia Trescher
Im sorry about the one star review. My baby daughter was watching baby shark on my phone and probably hit it accidentally. You guys have been great. Great service great staff I totally recommend it.
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August 2020 by Joan Shomphe
Everyone was super nice and helpful! We stored our furniture during a renovation! Everything was perfect when moved it out! A++
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July 2020 by Michael Kittila
Fair priced
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November 2019 by Kristin Bullett
I have been parking my car long-term at Hyannis Sun for the last couple of months, and have had a great experience. The price is great, its a convenient location to get to, and my car is always safe and sound when I go pick it up. I also wanted to give a big shoutout to Gerry, who was so kind & helpful and even stayed past closing to help me sign up to rent the space on the first day. Gerry is still super friendly and helpful whenever I stop in. I would definitely recommend this service to a friend.
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October 2019 by Catherine McAlpine
I rent a storage unit from them it's ok. I do like that when you move in you have the option to use a move in truck if you have a current driver's licence and car registration to prove you have insurance.
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August 2019 by Joanie Harvey Elliott
Dry and clean.
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July 2019 by Jason C.
If you're thinking of getting storage here, do NOT. Their service is terrible, the gate sometimes doesn't work, their prices are high. They installed solar panels on their roofs and now water and melted snow leaks in and ruins everything you have in there and when you approach them as they guaranteed safe, dry and clean...they basically tell you to go f*** yourself and call your renters insurance. My renters insurance supposedly called them and the lied to them as well. I had to replace thousands of dollars worth of furniture because of this pile of s*** venue. Didn't even offer to render assistance with disposal. During the government shut down, they offered zero assistance, in fact didn't even return my phone calls or e-mails. One gentleman was given a storage unit and the staff inadvertently gave him the wrong unit, in lieu of waiting for him to return their call they cut the lock off and rummaged through his belongings. In the winter they piled all the snow in front of my unit, they leave shovels out by the office...fend for yourself. Absolutely not worth the pain, money and bs here.
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February 2018 by Gail Mathews
Have rented from them several times over the years, always friendly, always polite, always patient, always reasonable, always clean, always respectful. No better storage facility on the Cape. If I could give them 10 stars, I would.
