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March 2024 by Vangie Collins
I generally appreciate HF bit their online shopping service is in need of attention. I ordered plant lights and entered my PO Box for delivery. Did not realize they don't ship to a PO Box so why accept the address? FedEx had my package in limbo for over a week. I placed a 2nd order on March 1st. Entered my home address for delivery and selected "Express" shipping for faster delivery which is noted as 2-4 days. I called Customer Service and was told they would do a one-time shipping fee refund but I would have to call back when I receive the tracking notification. Well, it's the end of the day (March 4th) and according to my online account, the order is still being "processed."I understand my order was placed on a Friday, but one would think Express Mail customer orders would be processed quickly.EXPRESS MAIL? REALLY?SMH
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February 2024 by D H
Good variety of reasonably priced tools ,very clean , well organized and friendly helpful associates.
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February 2024 by chris thompson
I go here often and am always happy with the service and selection of items. Some of it is on the cheaper side, but good enough for what I need it for.
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January 2024 by Jay H.
Great place to get reasonably priced tools for DIY'ers.
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January 2024 by Roberto Ortiz
Nice people ?
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December 2023 by Dee Sorgi (Madcraftermom)
Love this store. The Inside Track membership paid for itself on my first purchase and has been a huge savings since. I wish their app were better, but you can't have everything.
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November 2023 by Steve Shapiro
I went to Harbor Freight because they were bombarding me with online coupons and my air compressor died. I walked in and asked if anybody knew anything about the air compressors they had and showed the gentleman that I had a 25% off coupon for anything in the store. he sold me on a larger unit because it came with a free tool. WOW, 25% OFF and a free tool. When I got to checkout they couldn’t figure out how to make my coupon work with the offer he gave me. I will never go here again because it was a total waste of my time. I bought the larger compressor because I didn’t have time to start the purchase again. Then they asked me if I wanted to join a contractors club to get better pricing. Never again, I told them I was in a hurry and they already wasted so much of my time.
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August 2023 by Jessica MacDonald
Great selection! Great prices you do get that you pay for though. If your life depends on it, go to Home Depot other than that harbor freight will do the trick.
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August 2023 by Stephen Saia
Always friendly staff and come on its HF! Cheap tools that bail you out of jams
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July 2023 by Brendan McGowan
Had to have Chuck look up a receipt on a past transaction over the phone, I had thrown out my copy of the receipt , he was very helpful and provided several pieces of information I needed
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July 2023 by Danny Cleary
Excellent tool store for all your needs. Great prices!! A+++
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May 2023 by Stephen Davis
I like Harbor Freight, you need to shop carefully but there are good values to be had. This particular HF is on the iffy side. Guy looks up my number and then fails to give me the discount. I almost didn't notice, would have missed out on a good deal...a good value. I hate slippery people, I think he was the manager. I go to a number of different HF, this was the first time at the Hyannis store...its near my Cape house. If you shop here, be careful with this guy.
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May 2023 by Bryan Hughes
Large variety of many accessories- tarps in this case. Great, clear layout from lightest to strongest and clearly marked with sizes. Also a great store for wandering and finding "Yes, I just realized I need that and it's only $$, on sale."
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April 2023 by Laurie
Love this place! The store is nice and organized and they have such friendly staff.
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March 2023 by - Oysterthief
If you know what you need and can judge quality, this is a great place. Also, if you only need a tool every so often, this is the place. Everything is affordable, and of decent quality for light use. Plus, there is a ton of stuff you simply can’t find anywhere else.
