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September 2023 by Colter
Amazing service, got my jobs done ASAP. The 1 stars are ticked off fools who don’t understand business function. Thank you!
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July 2023 by Kevin Marino
Worst experience ever. Nobody ever answers the phone when you call, they never call you back even when you leave a voice-mail, and when you schedule appointments they get the timing completely wrong. I scheduled an appointment for first thing in the morning and made sure to specifically state that it had to be early morning as I had a commitment in the afternoon I had to be there for. Called 2 times with no answer until after 1pm. Told me they had me down for an afternoon time and that someone will be there in 25 mins. Completely unacceptable, and you lost a new client because of this.
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May 2023 by Stephen Cumming
Needed my front windshield replaced and instead of calling a national chain I called Cape and islands glass. Wanted to support a local business and I was right on with this company. The girl in the office knew what she was doing and very helpful. She gave me a heads up about inclement weather and handled all the paperwork. One call and that's it. The team came exactly at the time I was told. They were polite, neat and thorough. They cleaned up as well. Highly recommend
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February 2023 by Luana M.
I didn't like the windshield change, my car was damaged in front of the lining as it didn't touch. did the job. never but. in addition to everything being crooked, the rubber is poor quality
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November 2022 by Bill Burke
don't believe any positive review on here - those have to be the employees trying to offset their real reviews. Another -if I could give zero stars I would. They just never came. They just blew off the appointment. I wouldn't trust them with replacing my gas cap let alone my windshield.
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October 2022 by Janis Mill
Visited the store on 9/6 to get estimate on cabinet glass inserts as well as glass replacement of patio/window door. Never received a call with the estimate for cabinet glass. I called them after waiting over a week, and left message for a call back. They never even called me to date. Went with another local company, and within 2 days had glass and appointment scheduled for replacement.
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October 2022 by CCvtguy CCVTGUyGMAI
The beginning of the show in the beginning of the summer they came and picked up a window frame that I need to have glass replaced I ended up having medical issues and going into the hospital for a while and then when I call them to finally pay for the window and have the glass put in they informed me that they threw the window frame for my very expensive living room window out! Who throws somebody's window out drop it off at the house call somebody I never got one phone call one email one letter in the mail they owe me a window don't do business with them
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October 2022 by Janeil C
Visited the store on 9/6 to get estimate on cabinet glass inserts as well as glass replacement of patio/window door. Never received a call with the estimate for cabinet glass. I called them after waiting over a week, and left message for a call back. They never even called me to date. Went with another local company, and within 2 days had glass and appointment scheduled for replacement.
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August 2022 by Tina Clark (tinanavymomclark75)
If I could give them no stars I would...We dropped off a piece of glass from our bathroom vanity to be fixed and later installed back in February and now six months later the glass was done, never got the message they said they left and they now can't install it back in like they told me they could six months ago, I also called last week and they said they would call back and I had to call them once again a week later cause guess what they didn't call back and my piece of glass was already finished for two weeks...Never using them again
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July 2022 by Armand Trepanier
Very pleasant and informative.Due to employee shortage they do not service customers over the bridge.
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February 2022 by mike mc nally
Had my windshield replaced. The technician damaged my vehicle, never informed me of damage, then tried to hide it. Now, I have to fix the plastic cover he bent, by removing and heating it, to straighten it out. Then I have to fix the dented metal and paint it.Mark (the manager) offered to pay for the touch up paint. I declined. All I wanted was an explanation on why I wasn't told about the damage and an apology from the tech. Got neither.
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February 2022 by Leslie Lunday
Company was no show for appointment this morning and no one answers the phone. I thought this was a reputable company. Very unprofessional.
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December 2021 by Lauren Donnelly
Called today and having someone come to the property in 24 hours for a glass window repair. The only company that was kind and understanding on the phone. I haven’t even had the project quoted and I highly recommend
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September 2021 by Tom Perrotta
After 10 days of getting the run around with Safelite I called Cape and Island Monday Afternoon. Wednesday AM they showed up on time, as promised and installed the new windshield. No hassle and was able to work directly with the shop. Bigger isn’t always better. Highly satisfied.
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July 2021 by Christopher Greene
They were wonderful to deal with for my windshield replacement! From taking care of the insurance to installation at my office. I was never inconvenienced!! I would highly recommend!
