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November 2023 by Christopher B.
Service department is horrible, they're rude and don't care about you're vehicle or give you any type of informative answer on anything.
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November 2023 by Da Fonz
I have purchased several Audi vehicles from this dealership. Both used and new. I have found the sales department to be pleasant. There was not a lot of negotiation or haggling, which I think made the overall experience enjoyable.However, I think it is in the service department where this dealership really shines. They are very responsive, professional, always have a reasonable availability window, communicate through texting, and always get the job done in their estimated time frame. Recently, my Audi had a horn malfunction, they gave me a new car to use for several days.The service waiting area is clean and there have been times where I have got some work done while drinking a coffee.I think in this particular case, you get what you pay for. And the premium that you may pay for an Audi is well worth it with respect to this dealership, and in particular the service department.
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October 2023 by Mark DeSousa
Rob Serdy and the team at Audi were great, no pressure sales tactics just honest friendly willing to help service. My wife and I purchased the car on Saturday and they delivered it that Monday an hour away. They gave me fair money for my trade and worked with me on a monthly payment I could not regret. Worth the drive amazing atmosphere with friendly people I recommend purchasing a car with them you’ll drive away happy!
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October 2023 by Ginny Toukan
My experience at Audi was excellent. Allen Parsons was professional and went out of his way to find exactly what I was looking for. Joey went over all the details of the car which was extremely helpful and John was very patient went going over all the paperwork. A great team and I highly recommend anyone looking for an Audi to visit Audi in Hyannis MA
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October 2023 by Susannah Joly
Great experience from start to finish! Dave was great to work with and put me in the car I wanted with ease. John in finance was super helpful and made me comfortable with my choices. Highly recommend Audi cape cod
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October 2023 by Heather Yeaton
Best car buying experience I’ve ever had! Drew was knowledgeable and so easy to work with. The showroom was clean and comfortable. I would definitely recommend this team! Plus Audi is an amazing car!
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October 2023 by Wendy Whipple
Audi of Cape Cod was great!I was doing a trade in and my salesman DaveTrolio was very attentive and got immediately back to me with answers to all my questions and concerns. I will definitely recommend this dealership and Dave to anyone looking ro buy or service their Audi!
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September 2023 by Robert B.
This place deserves its low rating. I moved to the Cape about a year ago. The dealer I used in CT was excellent. This place makes you feel like you are bothering them when you bring your car in for service. Twice they told us we needed to come back because they needed to order a part. The first time the part was never ordered until we followed up and the second time the part came in but they never contacted us to let us know the part was in. Another time while waiting for my car to be serviced, there was a young male service adviser talking loudly on the phone. Not sure who he was talking to, but he told the person on the other end of the line that you should never keep an Audi past the end of the warranty because they will have a lot of problems. The same company that owns this dealership also owns the local BMW dealer. I also own a BMW that I have had to get serviced there and you get the same attitude from the employees there.
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September 2023 by eric dimiceli
Audi Cape Cod is a terrific dealership. My salesman was outstanding. He even introduced me to all the service representatives. I would definitely recommend Audi Cape Cod to all my friends. Looking forward to my next purchase there!
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September 2023 by Leslie Maguire
Outstanding service and communication from Audi Cape Cod! Rob was extremely communicative, which was greatly appreciated. Thank you, Rob- you were awesome! Everyone at the dealership was extremely professional- and also very friendly. Highly recommend!
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September 2023 by Lisa O'Connor
Drew at Cape Cod Audi provided us a seamless and efficient experience in the purchase of our new Audi ! Terrific service , great location. Thank you, you have earned new customers in us!
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August 2023 by Elaine Duguay
Great experience! Specifically, we really enjoyed working with Allen. He was so professional, knowledgeable and he went the extra mile for us with our Q5 purchase.
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August 2023 by Albert Cotugno
Rob Serdy made the car buying experience simple and stress-free. While we knew what we wanted, there was no pressure, little salesmanship, and good listening to our needs. In all, a pleasant experience and we love our car.
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August 2023 by George Cavanaugh
An outstanding sales experience. Everyone was helpful and professional. I would definitely buy another car from Audi Cape Cod. The sales person, Drew Boli, was wonderful.
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August 2023 by Joseph Barrett
The overall experience was fantastic. I discovered the exact car I was seeking and received wonderful treatment throughout the entire sales process.