Century Carpet & Creative Floors Inc. is a family operated flooring store with decades of experience. They offer a wide selection including carpet, hardwood, waterproof vinyl, tile, laminate, bamboo, cork, heated floors, and area rugs, as well as countertop and backsplash projects. The business provides free measures, quotes, and in-store design help, and is fully licensed and insured. Reviews consistently highlight incredible and professional service from start to finish. Customers find the staff incredibly knowledgeable and helpful, offering clear explanations of options and pros and cons. The installers are frequently praised for doing a great, beautiful, and perfect job. They are described as friendly, taking their time with careful preparation and precision work, such as pattern matching and seamless installation with very little disruption. Customers report being very happy, extremely satisfied, and confident that the quality of work is much better than large chain stores. The pricing is noted as competitive with great value. Many customers express they will definitely use the service again and highly recommend Century Carpets for their high-quality flooring and customer service at its best.
We are very happy with the stair runner that Century Carpet installed for us. They dealt with some oddly shaped stairs, and everything looks great! Highly recommend.
February 2025
The people at Century Carpet are wonderful to work with! Gene and Naomi, in the store, were very helpful with our choice of carpeting for our study, and Mike and Herbert, the installers, did a first-class job. I recommend Century Carpet very, very highly!
February 2025
From our first interaction to our final payment, everything went smoothly and easily. The installation went quickly and efficiently and the carpet looks and feels great. We are very pleased!
Century Carpet is owned by husband and wife Jean & Christine Coutu. They have been in the flooring business for over 30 years. Even before graduating high school Jean was installing, and learning the business, Jean worked many years for other stores in the area, with the help of his wife Christine. The couple decided though that the only way they can be sure the customer is taken care of properly, is to handle everything personally from sale to installation. With that thought in mind on October 1st, 1986 Century Carpet was born. Since then Jean & Christine have worked hard to build their business, and their reputation. Century Carpet has made it's home in Ayer, Massachusetts for over 20 years. During that time they have built the business, and raised their three children. They taught all three of their children the flooring business. Their oldest son Brian runs one of the installation teams, and their youngest son Kyle is working his way up to flooring mechanics as well. You can even see their grandson lending a hand once in a while. The staff at Century Carpet is friendly and knowledgeable. Andrea who has been with the company for over 18 years, can take care of the customers flooring needs from sale to post installation. You will also find Katie and Naomi, who will assist you from you initial visit to the showroom all the way to installation with any of your design and flooring needs, having both been in the flooring business for many years. All of our installers and delivery people, have been hand picked by Jean. They are fully insured, and have experience in the flooring industry. Why not come in today. You won't be sorry you did. Additional Contact: Jean Coutu
