“The team at this location went above and beyond to ensure an easy, no pressure shopping and purchasing experience. We have 2 young children and constrained schedules, and this team’s customer-centric approach was especially refreshing and appreciated.”
“Bob and the crew are great people:) Bob takes care of his customers like they are family. If you have any questions or parts issues he’s always there and willing to help and I’ve dealt with a lot of parts vendors and he’s by far one of the best I’ve had the pleasure of doin buisness with:) Checkered Flag is one of the last small town feel parts shops with big knowledge. Thank u Bob;)))”
“Best place for knowledgeable staff and inventory. Never had a problem with getting parts and the staff was always friendly and accommodating and patient when explaining things. Great place when you need parts and honest advice.”
“Sunday, December 10, Ayer store:In 40 years of driving and owning cars, this was the most pain-free purchase-and-installation experience I've ever had.James explained the options for a replacement battery for my '21 Subaru Crosstrek without any upselling — he explained the options and benefits of the wet-cell and AGM versions.I went with the AGM version since the car sits undrven for long periods and the two-year-old OEM wet-cell battery was needing a trickle charge every 6 months.Installation was free and immediate. This saved me HOURS by not having to bring back the old battery on a separate trip.James also knew to hook up backup power while removing the old battery so the media settings remain intact — something I wouldn't have known to do, if I had done this swap-out myself.Please give James a raise for exemplary service and the keys to the company Maverick!”
“I brought my car to Terranova Autobody after an accident; throughout the whole repair experience, the employees of Terranova were incredibly helpful, kept me informed the whole time, and made the process extremely easy/painless. Overall, I had a great experience and I would highly recommend this autobody shop to anyone in need of car repairs!”