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February 2024 by Eduard Pashko
Custom service particular in this store is the worst’s ever seen , staff is very rude and disrespectful and kicking customers out of the building even they push them to leave without getting there staff! I like to put 0 stars but there is no option!
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February 2024 by Grogu
Always very very very long checkout lines. They don't have enough cash out lines open even though they have about 10 registers. Their restocking is very poor. You always have to get someone to get what you want from their high storage racks. The employees are usually friendly but tend to pass you to others. Employees also fly around on motorized pallet jacks, so watch out. They have almost everything a food service business would need. Their prices change daily. Many items in their flyers are always out of stock and they won't give you a raincheck. They never have enough of the products in their flyer.
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December 2023 by Xtina R
This was my first time at the Restaurant Depot's Avon, MA location. The store was well stocked with lots of options to choose from. I had the pleasure of working with the Assistant Store Manager, Tony. He was extremely knowledgeable and very helpful in assisting me with my shopping needs. I look forward to working with him again.Overall, it was a positive experience and I will shop here again in the future.-Steven
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December 2023 by Stacey Lopes
Awful awful lines.. they are all the way down to the other side of depot where the chips are..It wouldn't be that way but people stand in line for no reason and only wait in 2 lines and don't merge up to the other lines in the end. People end up cutting in front of everyone because they come in from the other side end where the last row is by the mops.And you also never know exactly which lane/register is 15 items or less. Or cards only or cash only .It's NEVER THE SAME !!! I really think there needs someone there at the long long lines moving customers up to correct lines so we can get out of there in a timely manner. It's absolutely regretful to go to Avon Restaurant depot.
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December 2023 by J R.
Just to walk in and be so impressed and overwhelmed of the magnitude and scope of of this truly a haven for Restaurants and Members! Just walking around and seeing the buzz and busy Staff helping and Stocking and being present for any questions or assistance needed was extremely pleasing to witness! The selection is definitely second to none and so many many choices. The Value is a great PLUS! It's a well oiled system that caters to All!
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October 2023 by Sophia Cotton
Rather than focusing on problems, here are my solutions. 1) Give cashiers laminated cash only and credit only signage that they can velcro on the poles by the register so that customers don't stand in the wrong line and lose precious time. 2) Have a better way to identify staff. I lost feelings in my fingers being in the fridge too long looking for an item that turned out to be elsewhere. 3) Signage at each isle. 4) I wonder if check out can be improved.
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July 2023 by Scott Pralinsky
I have a love - hate relationship with this place. You can often find good deals, but not everything is priced right. You really have to know your prices going into the place. And today I wanted to buy some ribs, but none of the packages (of any of the meats) were labeled. So my cashier, without saying a word to me, took the meat away and didn't come back for ten minutes. I asked her what was going on, and she said that we were waiting for someone to make a label. After another ten minutes we decided we didn't need the meat that badly and left.
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May 2023 by harvinder khinda
Nice staff, Open parking lot for 12 trucks space for overnight stay and wait. Fast Unloading 5 Doors for import export . Washroom facility available for drivers during working hours.
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May 2023 by Zz Jj
I want to give zero to this store service. We went to restaurant Depot with our two little kids,this was our first time went restaurant Depot,so we don't know there not allowed kids getting in,and we even couldn't see there was a very tiny paper on the door, whice is that sign of paper covered by the door immediately when the door open, it's hard to see it,so the manager yelled to us get out after we walked inside after 10 minutes,of course she yelled in front of my two little kids, the manager gathered unless five staff yelled us at same time, I don't know if they notice their attitudes will affect my little kids mental illness because my little girl was crying after everyone yelling in front of her. My husband is Africa American,and I am Asian, I don't understand why they treat us very rude to us because racism? I believe if we are white people,the manager won't yelled to us. I want to know why their behave like that, I really want they apologize in front of my kids, I want the company boss can reach me as soon as they can.
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May 2023 by alex lima
Used to spend 20k weekly, place now never have anything, seafood department is the only thing ok.
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March 2023 by Dan Minkle
Awful customer service, shelves are never stocked, have to hunt down a usable cart to shop with. Manager is always just sitting behind his computer screen, watching his ship sink.
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March 2023 by john B
The Restaurant Depot has just about everything you might need at a restaurant or even to set one up.
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February 2023 by Ian Maschal
Might be the best RD I’ve been to. Line always moves fast, they have Been hiring a lot of front end staff which is nice. Products they carry are still awful and I’d never serve them to guests but great paper products and cleaning supplies. Maybe some day they will stock some high end products.
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January 2023 by Zia Siddiqui
Place is good for wholesale purchase, and prices are quite reasonable. I was surprised by the behavior of a staff, he was very rude ( his name was Kenny) and he was talking rubbish. This is not acceptable in any organization and his behavior should be checked by the management.
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January 2023 by Gro Goo
Alwayd very very very long checkout lines. They don't have enough cash out lines open even though they have about 10 registers. Their restocking is very poor. You always have to get someone to get what you want from their high storage racks. The employees are usually friendly but tend to pass you to others. Employees also fly around on motorized pallet jacks, so watch out. Theu have almost everything a food service business would need. Their prices change daily. Many items in their flyers are always out of stock and they won't give you a raincheck. They never have enough of the products in their flyer.
