Ashley’s is a well-stocked showroom offering furniture for the whole home. Customers have appreciated the helpful staff, especially a salesperson named Aubrey, who is described as professional, knowledgeable, and friendly. Aubrey provides good advice without being pushy, making the shopping experience pleasant and efficient. The store has received positive feedback for its customer service, with delivery teams being praised for their professionalism, punctuality, and helpfulness, such as setting up furniture and removing packaging. Customers have ordered various items, including couches and suites, and generally report satisfaction with their purchases. However, there was an issue with a dresser drawer that was too large to fit up the staircase, leading to a delay and a repeat order, which took some months to resolve. Overall, customers find Ashley’s to be a reliable place for furniture shopping, with friendly staff and quality service, making it a store they are likely to visit again in the future.
Aubrey was a sales representative who was very professional and had some good advice to fit my decorations ideas. He was not interjecting his own opinions but his approach to what I was looking for was highly appreciative.
November 2024
Aubrey greeted us almost immediately. He was wonderful to deal with. He answered of all our questions quickly and with a smile. Overall a very pleasant experience. I am sure we will be back in the future.
November 2024
Aubrey is hands down the BEST sales person to work with. Super knowledgeable, friendly, and NOT pushy. I look forward to doing more business with Ashley Furniture and Aubrey.
