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November 2023 by Roger Stfrancis
Been trying for 3 days to access my account or talk to someone at the bank? What's going on
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October 2022 by Victor M.
I used this bank for about 6 years now I switched from Bank Of America cause they were routing my calls to india were nobody speaks GOOD english. Web5 banks are clean the staff inside the banks are very kind and I would say a very good bank. I had to dispute a charge that a merchant charged me 2 times for (( THEY OUT SOURCE OVERSEAS )) Nobody speakes enlish good at all I been calling foe 3 days they have no clue whats up they put me on hold and then hang up I called the bank they say this is how we do it I said If your in USA have people from USA servicing customers how much are they saving I will say alot cause I said hell with and ate the 65.00 and gave up so if you call to dispute your are calling overseas and you will need in interpreter thats the problem in the USA US Companies should HIRE people from the USA As for that I am closing all my accounts when all me checks clear
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June 2021 by First Last
They say they are the best. Ok
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January 2021 by Rita Coco
Cheryl Pedjoe is wonderful at customer service. Every time I have a question regarding my accounts or business, she is at-the-ready to answer. She responds quickly and with a solution that fits my needs. She is a great resource for me at Webster Five!
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January 2021 by Alina Nowak Torres
Webster 5 Personal Banker Christian Conner has provided us with exceptional customer service today! I cannot thank him enough. Thank you so much Christian!!!!
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August 2020 by Tyler Sullivan
Thank you once again Webster Five! Uhaul decided to double charge my card and you were able to remove one of the holds and make those funds available right away! Literally the best bank around!
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August 2020 by Sarah Gustafson
Always greeted with a smile, the tellers know the customers name. Appreciate the warm and friendly service!
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April 2020 by Joshua Robidoux
This is a great place for all your banking needs. This has been my bank for 37 years, and no plans of ever changing.
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August 2019 by Bryan Sequeira
About a year ago, we worked hard with Rosa Nguyen (who came highly recommended) on a house that was under construction. Rosa went above and beyond to keep us updated with the changes in rates and helped us navigate the complicated world of mortgages as first time home buyers. She was at our nerve racking closing and was advising us till the second we signed the dotted line. Her experience in the field as a previous realtor helped us a lot and she wasn't afraid to give us the best advice. We highly recommend going with a local bank like Webster five and if your lucky, will get to work with a pro like Rosa
