O'Reilly Auto Parts in Auburn, Massachusetts, located at 700 Southbridge Street, is known for its outstanding customer service and knowledgeable staff. The store offers a wide range of parts, tools, and accessories, along with helpful services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Customers appreciate the free Loaner Tool program and the ability to resurface brake rotors and drums. Recent reviews highlight the exceptional service provided by employees like Jonathan and David. Jonathan is praised for his efficiency and thoroughness when replacing car batteries, as well as for his willingness to perform comprehensive diagnostics, which brings peace of mind to customers. David is also commended for his kindness, respectfulness, and expertise in helping customers find automotive parts. Overall, O'Reilly Auto Parts stands out for its friendly atmosphere, dedication to customer safety, and commitment to going above and beyond to assist with automotive needs. With over 6,000 locations across the US, there is likely an O'Reilly Auto Parts store nearby for anyone in need of reliable auto service.
Jonathan helped me replace a wiper and a headlight with no issue. He also took care of a squirrel nest he found near the battery. Thanks for the great service!
October 2025
Johnathan at the auburn location is the man. Took the time to help me get what I need. Awesome!!
October 2025
Thank you so much Deandre for your customer service. Especially it was the first time you did it on the suburban truck
