New England Spas, family owned since 1978, has been a trusted provider of hot tubs, saunas, and swim spas in New England for over 40 years. As the region’s largest distributor, the company offers top-quality brands like Sundance® Spas, Finnleo® Saunas, and Hydropool Swim Spas. Customers consistently praise the friendly and knowledgeable staff, highlighting the helpfulness of team members in choosing the right spa, explaining features, and providing ongoing support. The delivery team is commended for being careful, thorough, and patient, even in tight spaces. Service experiences are also highly rated, with technicians efficiently diagnosing issues and going the extra mile to ensure customer satisfaction, including retrieving parts quickly and scheduling follow-up appointments. Overall, customers appreciate the smooth, easy process from purchase to installation and service, along with the company's commitment to quality and customer care. With a long-standing reputation and dedicated team, New England Spas remains a top choice for relaxation and wellness products in the region.
Great buying experience and I highly recommend to anyone looking to buy a hot tub. The salesman answered all my questions and was very patient. He let us look around and was even great with the kids when I had to bring them.
January 2026
Great team to work with at NE Spa! From start to finish. Daniel and team took great care of us through the entire sales process. Tub was delivered yesterday and is now up and running, can’t wait to jump in! If you’re looking for a quality Sundance tub and great sales team NE Spas in Auburn should be your next stop.
January 2026
Our hot tub computer board died just before Christmas. They came out on Christmas Eve, diagnosed the problem, set up a heater, and fixed it after the parts arrived. All under warranty. The service man was great! Very please with the service and timeliness!
