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January 2024 by Katie Vo
Shayla did absolutely amazing on my hair and she made sure I got what i wanted. Talking to her felt like talking to a friend from school because she was so inviting and welcoming especially since we come from the same school. I loved my hair so much and got exactly what i’ve been looking for! can’t wait to come back
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January 2024 by Amy Lyn
I'm so happy I found this salon. Was a wonderful experience from booking til I physically left. My stylist sat with me and took notes on what I liked and didn't like and then some! I have been so impressed. Next appointment booked before I left. The result I want will take time to get to with hair growth but I'm still So happy with results.
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October 2023 by Evlyn Wa
Hannah did an amazing job with my hair! I was satisfied with the results. I have been looking for a good hair salon around Auburn area and I’m glad I found this hair salon. Definitely recommend it to anyone :)
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May 2023 by Michelle M (Michelle)
So happy I found this salon. Kate did an amazing job, love my cut and color. Took the time to understand what I was looking for and created a look that I love. Highly recommend!Services: Hair highlighting
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August 2022 by M d
I went for a blowout. It took over an hour! Shayla was so Frustratingly slow and inexperienced for this simple task. The flat iron she was going to use was rusty and old and not fit to be used. It should have been thrown out a long time ago. I asked her to use another flat iron because I was extremely concerened about damage to my hair. The second flat iron she found in an old dusty cabinet was equally old and damaged. My hair looked awful and weighed down from all the products she had used in my hair. This has been one of the worst hair salon experiences I’ve had and a waste of $36.Service: Hairstyling
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July 2022 by Wynne Chase
Everybody was so sweet! Kate did my hair and she did an amazing job— totally transformed it from dead to alive again!! ?
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January 2022 by Emily
Hannah is such a sweetheart and the salon is clean and well spaced to provide social distancing. Very happy with both of my experiences here and will definitely be back!
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January 2022 by L Brunell
I started to going to Jeffrey Roberts because it was convenient and then I moved about a half an hour away and I still go back there once a month for my cut and color my stylist is awesome and the staff is great
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July 2021 by Constance Simonian
I have been seeing Haley for my hair Services since September 2020. She is an outstanding hairdresser, fabulous with her coloring skills, and a wonderful, and genuine young woman. I have always been extremely pleased with everything she has done for me.
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July 2021 by Charissa K.
I was recommended to Jeffrey Roberts by someone who used to work at their Kelley Square location. I had seen a local stylist (not JRS) to get a balayage look and spent $600 on two bleaching sessions but they unfortunately were a little stripy and very orange. I contacted Jeffery Robert Salon to ask for a root smudge and a toner so that I could have a natural hue of blonde instead of orange. (Brought a great photo) We decided on a look of "bright blonde that has grown out for four years". I will say the crown section of my hair looks fantastic she helped tone it to a very natural hue, and blended the stripes in. I was very pleased at the reveal it was shiny and soft, and I tipped her very well. There were no problems. While they were closed for about four days straight I noticed that the underside of my head was a very very dark chocolate instead of a toned blonde like the top. so I wrote to them and showed them the dark chocolate and asked what we could do about it. The expected and normal customer service reply should sound some thing like "oh your hair is a couple shades too dark? well let's get you back in the chair and see what we can do about it! when are you available? Let's make this right". Instead I got bullet points of where they think I'm wrong, blamed me for the miscommunications, had a complete disregard for trying to retain returning customers. I asked to speak to the owner because I had enough of kristin, and there is no reason why my dark chocolate cannot be lightened and fixed. I wasn't even mad when first I emailed. S*** happens. Color theory isn't easy, what she thought was my natural color is actually much darker than my natural color, and there's no shame in fixing that. I was no trouble in the chair, I paid whatever was asked and I tipped very well. I really did expect them to reschedule me to do something about the underside. But the underside of hair is a tiny issue that can be fixed (obviously elsewhere), the problem is Kristin's attitude. when you ask to talk to the owner, she says that she's all point of contact. Basically the buck stops with her. So you may go and you may get five star hair but if something goes wrong, and you're dissatisfied, and you try to take it up with management, you're stuck with whatever you're dissatisfied with. Not only are they not going to help you, they're going to blame you for miscommunicating what you needed even though you bring goal pictures. My goal picture is a bright blonde balayage, with no dark chocolate and I'm still the person in the wrong?! and I paid $300 to be wrong.
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July 2021 by Sharon L
A great experience as always - Thank you ⭐
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July 2021 by Deb Palumbo
This was my first visit to the salon! From the first phone call to the leaving the salon on my visit- everyone is so nice and professional. Hannah was my stylist and she was super informative and did a great job! I love my new salon!!! I would definitely recommend! THANKS HANNAH!Services: Haircut
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April 2021 by Monica Kaufman
I love Jeffrey and Haley like they're family. 100% recommend going here for cut and color.
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March 2021 by Brenda A.
I think you can see just how happy I am with the cut that Jeff gave me! I'm a hairdresser and we are famously the hardest to please guests EVER and Jeff knocked it out of the park. Def the best haircut I have ever had. Thank you Jeff and staff, it was a great experience from beginning to end.
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March 2021 by jeanne mcdade
I love the vibe here. Great hair cut
