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January 2024 by Emily H
Went here with a group for pedicures because nobody else was open when we needed to go. The person who approached us to come over was rude, we all got serviced at different times/had to wait for one another and the foot baths were ICE cold. I never saw the implements come out of an autoclave or disinfectant and the foot files were put right back in the cart after being used on all of us. I even saw someone rinse off a tool in water (no soap or anything) and put it back in the cart. That is so incredibly unsanitary. They were extremely pushy about upgrading services as well. The “leg massage” was more like someone rubbing too much cream on my leg for 1 minute and my feet really weren’t filed. I also feel so sorry for all the live fish living in that TINY little bowl on the dryer. Overall I won’t be back and don’t recommend. All they cared about was collecting payment and being fast. I’m especially grossed out by the lack of clean implements and cross contamination I witnessed.
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January 2024 by Ashley Almeida
I agree with other recent reviews stating this place has gone downhill. I came here recently in October to get my nails done. I was paired with a guy who was unprofessional and disrespectful. He rushed the process and got upset with me when I asked for a color in gel or dip. I have gone here in the past and showed how I want my nails done and the previous techs took time to look for it. His coworker found it for him. I also figured out why he didn't want to do it because he looked like he didn't know how to do gel nails. He cut 4 of my fingers where my middle finger was bleeding. He mocked me about it and barely cleaned it. My nails did not last a week. A waste of money for poor job and unwarranted attitude.I won't be returning.
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December 2023 by Alison True
Love this place they did an amazing job!Service: Gel manicures
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October 2023 by Liv Soko
They have declined in good service. They do anything but take their time..we even complained to them about how they rushed and they sat there and laughed. Wouldn’t recommend. Friends who have gone have had similar experiences and we should have listened.Services: Nail painting
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October 2023 by Mindy Patnod
Another disappointment from the same nail tech that I thought would do a better job because it’s been a few months. Filed my toe nails on a slant and polish is anything but professional. I always look forward to the massage but that was a bust too.Service: Pedicure
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October 2023 by Magda Rodriguez
I use to like this place but it’s gone downhill… the new workers are careless cut my finger while doing my nails and didn’t even offer a bandaid.
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August 2023 by Karleen Winter
I just tried J&J Nails and Spa for the first time and I loved it! I will be going back. They are very pleasant and thorough and very clean! Great place to have some me time!Services: Foot massages
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July 2023 by Valerie Anderson
Had a great manicure here today. The salon is very clean. Had a nice manicure with a shoulder massage and paraffin wax dip. The price was very reasonable, the staff was friendly and professional, and they were able to accommodate me and my friend for last minute appointments. This will be our new spot for mani/pedi days!
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July 2023 by Samantha Perreault
Went for years and loved them. Past 6 months every single mani both gel and dip has chipped and overall quality has gone downhill. Started going to Colours in Worcester and nails couldn’t look better.Services: Pedicure
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June 2023 by fardowsa M.
My friend and I came to this nails salon for pedicure and manicure for the first time. The staff were very kind, detailed in the quality of their work, and great customer service. I would definitely come back here again and recommend to others.
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May 2023 by Michelle H
Great pedicure. The massage was the best part, will continue coming here regularlyService: Pedicure
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May 2023 by Angell Rocha
Walked in, asked for a pedicure and got started right away. I enjoyed how quiet it was, very peaceful. Everything was timed and i respect that. Taking my husband next time!
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May 2023 by Sonya Garabedian
Clean, always do a nice job. Love the massage at the end. Only place I go.
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December 2022 by Ashley King
Always very welcoming, and always do an amazing job
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August 2022 by Melinda B.
My daughter went to get her acrylic nails filled and a man told her she had to have them all removed because they were lifting ... they were only 2 weeks old . He proceeded to remove her nails with a dirty credit card - didn't put the tips on and gave her gel and charged her $80! Her manicure is perfect for a 5 year old ! He took advantage of a teenage girl and he proceeded to massage her back after she told him no ! Do not go here !
