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April 2024 by Cindy Homan ..
I wish I could give zero stars for the experience I had at Isaac's Bridal Alterations. Let me start by saying that their policy of not providing prices upfront is incredibly frustrating. When I called to inquire about alterations for my mother of the bride dress, they insisted I come in for an appointment to get a quote. Fine, I thought, let's see what they offer. Upon arriving, I was taken aback by their demand for a 20% deposit just to get pinned and receive a quote. It felt like a tactic to lock customers in, regardless of whether they agreed with the quoted price or not. But the real shocker came when they presented me with an estimate well over $800 for relatively minor alterations. Shocked by the price, I politely declined and requested to take my dress elsewhere for a second opinion. To my dismay, they informed me that I still had to pay the 20% deposit, regardless of whether I accepted their quote or not. This policy makes absolutely no sense and feels like a scam to trap unsuspecting customers. When I asked to speak to a manager or the owner to address my concerns, I was met with the same cold response. They refused to budge and insisted on cash payment to release my dress. Feeling trapped and frustrated, I reluctantly paid the deposit to retrieve my dress. It's appalling that they would hold customers' garments hostage until they cough up cash for a service they didn't agree to. This lack of transparency and customer service is unacceptable. I urge everyone to steer clear of Isaac's Bridal Alterations unless you're willing to risk being taken advantage of. I certainly won't be recommending this business to anyone, and I hope others avoid the headache I endured.
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April 2024 by Kathy M.
BUYER BEWARE! ZERO STARS....The owner quotes you an astonomical price for tailoring, then if you choose not to use her due to the excess amount she charges, she charges you twenty percent of the price. Kept my future daughter in laws dress captive until she paid the fee and only will allow you to pay in cash. Total SCAM alert!
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March 2024 by Klynn A.
I cannot say enough about how wonderful my experience was at Isaac's. Abir, the owner, is an amazing seamstress and made me feel comfortable from the moment I stepped in to her shop. As an eloping bride going thru this adventure basically alone, I was super nervous. Abir calmed me from the start, encouraged me and guaranteed that my gown would be perfect for our special day. Once my dress came in, she had a very short window in which to work her magic before we left for our destination. She went above and beyond and knocked it out of the park! I was super happy and my dress fit perfectly! Thank you, Abir, for your attention to detail and exquisite work. You helped to make this day everything I wished it would be!
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October 2023 by Brooklyn S.
Could not be happier that I went to Isaacs for my wedding dress alterations. Abir was meticulous and made sure that I was happy with each alteration over the four weeks I worked with her. She also did my bustle a special way to not lose the shape of my dress and I got a ton of compliments. I will definitely be going back for any alterations I need. Well worth every penny!
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September 2023 by Laura H.
Abir altered my wedding dress for me and did an amazing job- it fit perfectly! She has altered several bridesmaid's dresses for me as well and they always turn out great. She is also such a kind person and it is always a pleasure to see her. I would definitely recommend her for any dress alterations.
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August 2023 by Colleen H.
Extremely disappointed. I came here to have my maid of honor dress altered, and the owner was incredibly rude at all three of my appointments. I actually had a lengthy review detailing my entire experience, but Yelp said it was over their word limit. I spent over $200 in alterations and was treated like an inconvenience. I would highly recommend finding another seamstress that will treat you with respect and make you feel welcome. What should've been an exciting, happy experience ended up being miserable.
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August 2023 by Lisa Graveline
I was absolutely THRILLED by my wedding dress alterations. I waited a bit too long to book fittings for alterations but they made sure to get me in during literally their busiest season of the year.When I got my dress I didn't think it needed but for alterations (1st 2 photos). But when I went in for my consultation, she showed me just how much more AMAZING it could look with a bit of adjusting.I ended up having the straps shortened, cups changed, waist taken in, front hemmed, and a bustle added. My dress had a ton of lace detail on top of a very delicate mesh fabric so it WASNT easy. I did end up having to use body tape to hold up the girls because there was some puckering in the fabric by my underarms that we couldn't quite get rid of with the alterations.My favorite thing is the bustle (last photo). I honestly HATE how bustles look. I hate at they add a ton of volume, and I just feel like they never really lay right. We ended up doing a bustle where everything tucks up underneath itself (ballroom bustle I think it was called?), and it looked AMAZING! it literally just looked like a shorter dress.Overall, I am SUPER happy with my dress and alterations. I won't lie, the alterations weren't cheap but I also didn't feel like they were unreasonable compared to other shops. For the amount of work it took, it was totally justified. And it came out to be absolute perfection and worth every penny.
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August 2023 by Emily Looby
Abir is amazing. She fitted my wedding dress to me perfectly. I went in quite anxious as I had accidentally ordered a size small than I should have. She had to let it out in places, take it in in others, see on appliqués, takeout and reapply complex beadwork, along with the standard hemming and lace hand-sewing. My dress was perfect and fit like a dream on my wedding day.
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August 2023 by Mercedes Mateo
Another successful fitting at Isaac's ?! The ladies who own/work here are so extremely talented, professional and overall good people. I had a jumpsuit tailored because it was to long. She knew exactly the proper length it should be and had it ready right on schedule. I would 10/10 recommend Issacs. They also altered my bestfriends wedding dress and all the bridesmaid's dresses to perfection. Whether fancy attire or casual wear, the craftsmenship is amazing.
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August 2023 by Jillian Gawlik
Abir helped me get my bridesmaid dress fitted in a timely manner and was very kind. The dress looks beautiful and I am very happy with it!
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June 2023 by Carolyn Weigold
Abir is truly so talented as well as being exceptionally kind. She took my dress that had lace, beading, and detailing and hemmed it four full inches and replaced everything by hand. She also adjusted the length of the straps and brought in the dress to make sure it fit me like a glove. I have never worn something that fit me so well - it was like the dress was made custom for me. I can't recommend her enough!
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June 2023 by Caitlin Logan
Abir did an absolutely amazing job on my wedding dress! She was so easy to communicate with and made sure the dress fit perfectly. She does beautiful work!
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March 2023 by Angela Gavan
So happy with the amazing work done on my daughter's fully sequined prom gown. Not only did she alter the dress and add the bustle-she took the time to teach her how to walk with the train. The whole experience was wonderful-We will defintely be back!
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January 2023 by Bridie McKenna
I got married this past September, and I am so grateful to Abir for the incredible work she did for me on my once-in-a-lifetime dress! Right from the first appointment I knew I would love the end results - Abir was so keen to make my dress exactly as I envisioned down to the smallest details. She would give her input on things when I asked but always made it clear she was there to make me happy and she certainly did. She was particularly helpful with bustle suggestions and showing my sister how to execute it perfectly for the wedding day. Abir also fit in a very last minute alteration to my rehearsal dinner dress! I will certainly use her services in the future, and I highly recommend her to any brides looking for a truly talented professional
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January 2023 by Bridie M.
I got married this past September, and I am so grateful to Abir for the incredible work she did for me on my once-in-a-lifetime dress! Right from the first appointment I knew I would love the end results - Abir was so keen to make my dress exactly as I envisioned down to the smallest details. She would give her input on things when I asked but always made it clear she was there to make me happy and she certainly did. She was particularly helpful with bustle suggestions and showing my sister how to execute it perfectly for the wedding day. Abir also fit in a very last minute alteration to my rehearsal dinner dress! I will certainly use her services in the future, and I highly recommend her to any brides looking for a truly talented professional
