Internet Service Providers near Auburn, MA

“I recently had the most extraordinary experience at the T-Mobile store in Auburn Mall, thanks to the exceptional manager, Nick. From the moment we walked in, Nick’s professionalism and dedication were evident. He not only secured us an incredible deal on our new phones, but he also provided service that went far beyond our expectations.

What makes Nick truly remarkable is not just his expertise in finding us the best phone plan, but his extraordinary act of kindness that changed our lives forever. During our visit, my son, who had been suffering from blindness, experienced a miraculous healing thanks to Nick. We were absolutely shocked and overwhelmed with gratitude.

Nick’s actions have profoundly impacted our family. His kindness, professionalism, and dedication have left us with undying gratitude. We cannot thank him enough for the incredible service and the miracle he facilitated. Nick is not just a manager; he is a beacon of hope and an inspiration to us all. Thank you, Nick, for your unparalleled generosity and for transforming our lives in the most extraordinary way.”

“Thank you Tom for being so knowledgeable, helpful, and early to our installation appointment! Can't say I've had the same experience with Comcast over the years.”

“I would give the online reps who absolutely destroyed my account by adding 13 lines I never asked for zero stars… BUT Kathleen (“Kat”) from the Millbury location spent literal MONTHS correcting the issue, made sure we were taken care of for the inconvenience and always checked in and communicated with me until everything was fixed. She very easily could have left us hanging like most customer service reps these days, but she didn’t. Kat went above and beyond and took personal ownership of an error she didn’t make. She should teach a master class in customer service! Thank you, Kat!!!”

“Excellent customer service mike was very friendly and able to answer any questions or concerns we had i definitely recommend. If i could i would double the stars ⭐ to 10 . keep the good work”

“i came to the store for the first time and there were many people and i did not know how to sign in and the store specialist Mario helped log me in and was able to service me and my grandmother . Mario was kind and patient and spoke 3 languages . I recommend everyone for their internet mobile needs to this hard working man”

“I want to acknowledge Starvos for being so incredibly patient, kind, and helpful during my Verizon visit. I had a really complicated problem with my phone, requiring multiple phone calls, and he stayed with me ensuring my phone would get the service it needed as quickly as possible. I appreciate his willingness to advocate for me as a customer. Mark was also wonderful in helping us as well. Thank you so much!”

“My husband and I went into T-mobile last week, we were switching from metro. Reese the “manager” gave us false information. Set us up with the wrong plan. We were told the promotion we were signing up for was buy 1 iPhone get 1 free. Totally not the case. Reese put us on the essential plan instead of putting us on the magenta plan like we requested. THANK GOD for XAVIER For his professionalism and knowledge. Today he made things right. Thank you Xavier we appreciate you. In my opinion Xavier should be the manager of the store.”

“My family and I recently switched from AT&T to T-Mobile, and I couldn't be happier with the service I received, particularly from Mustafa at the T-Mobile store at 49 Park Ave . From the moment I walked in, Mustafa made me feel like a valued customer. He took the time to understand my and my families needs and preferences, guiding us through the entire process with professionalism and expertise.Mustafa's knowledge of T-Mobile's products and services was impressive. He patiently answered all our questions, explaining the various plans and options available to us. He went above and beyond to ensure that we were satisfied with our decision.What truly stood out was Mustafa's personalized approach. He took the time to listen to my concerns and preferences, tailoring his recommendations accordingly. He made the transition from AT&T to T-Mobile seamless and stress-free, handling all the work to transfer over our phone numbers.Moreover, Mustafa's dedication to customer satisfaction was remarkable. He followed up with me after the switch to ensure that everything was working smoothly and that I was happy with my new service. His attention to detail and commitment to excellence truly exceeded my expectations.Overall, my experience with T-Mobile and Mustafa in particular was exceptional. He exemplifies the highest standards of customer service, and I would highly recommend him to anyone looking to switch to T-Mobile or upgrade their current plan. Thank you, Mustafa, for your outstanding assistance and making me feel like a valued customer.”

“I've been a Charter customer for years. I almost never have a problem. When I do, they have tech support to straighten me out . If that doesn't work, they send out someone who can correct the problem. The very few times that has happened, they arrived promptly, were polite and proficient. What more do you want? If you don't like commercials, get a DVR and fast forward through them. If you don't like the Premium channel lineup, complain to HBO, Stars, EPIX, Cinemax etc.”

“After having so many unpleasant issues over the phone with spectrum I decided to go to the store for assistance with switching my cell phone account. Luckily Terrence Cooley , store specialist, was able to assist me and made the process so easy. He was very professional, efficient and his sense of humor was refreshing. Thank you for all your help.”

“My husband and I had to come in to activate our phones and clear up a big mess that was made trying to do it over the phone. We made an appointment and were called within 5 minutes. Our customer service store specialist, Latasha James, was outstanding! She was able to help us navigate an unnecessarily difficult process, and completely remedy it. She was extremely professional, knowledgeable, and helpful. Even when another customer rudely interrupted and began speaking very out of turn to her, while servicing us, she handled it with grace and composure. I would highly recommend working with Latasha James at this location for any problems you may be experiencing with Spectrum services. Thank you SO MUCH Latasha!!”