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January 2024 by fernanda cano
it was a pleasure working with Chandler was very nice and made the process easy and informed, definitely come back to this place! the whole team was very helpful guiding us for the best car selection. people here speak Spanish which helped me a lot to understand every detail on my first car in America
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January 2024 by Elizabeth Bercume
We had a wonderful experience working with the team at Herb Chambers Toyota of Auburn. A sincere thank you to Jacob Cardinale who went above and beyond to give us the best possible service. His patience and knowledge allowed us to find our perfect new vehicle for our family. We love our 2024 Toyota Highlander.
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January 2024 by John Delgiudice
They are great dealership. They worked with me on getting a car from one of their other dealerships for me to test drive. I never felt pressured into buying a car. Very nice people do deal with. I would buy from them again and highly recommend them.
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December 2023 by Doreen Lucier
Highly recommend Chambers Toyota of Auburn. ALEX MONTES was awsome! Super helpful, accommodating and knowledgeable. He made our purchase the very best car buying experience so far, with no pressure or stress whatsoever. Herb Chambers had the largest inventory of vehicles, and had exactly what we were looking for. We will definitely go back!
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December 2023 by Lillie Bouthiller
Mikel was an amazing salesman. He was very informative and helpful throughout the whole process. I just picked up my new RAV4 and I love it! Definitely recommend buying a car from them.
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December 2023 by Shawn Theriault
No pressure, very relaxed atmosphere. Went in just looking, left buying a RAV4. Thank you Derek for making my experience so pleasant!
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December 2023 by Jorina Imeraj
I’m very excited to share this review and thank everyone that took care of me at Herb Chambers Toyota of Auburn.Special thanks to Dhimitri, Andi, Mikel, Sam and Alexis. Great customer service, everyone is very humble, welcoming and ready to help.I got informed about every step they were doing, the waiting time for my paperwork was quick and they made sure I’m comfortable while waiting. My car looks exactly detailed as I asked. Very happy with my new car!
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December 2023 by Samantha Mitchell
Mikel and Dimitri made my experience purchasing a vehicle stress free and were absolutely amazing. With having recently lost my father, I was unsure on how to approach a dealership and sales and was very nervous. They were so helpful and answered all my questions and made sure I was taken care of. I was able to purchase a 2015 Highlander in immaculate condition and with low mileage, we ease. The finance department was also phenomenal with assisting with anything I needed. I highly reccomend herb chambers of auburn and you all must see/ask for Mikel Kota and Dimitri.
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November 2023 by Michael Mulryan
I recently purchased my third SUV from Her Chambers Toyota of Auburn. Overall it was an easy, timely and a pleasant experience.My salesperson was Kennedy Lidonde. Kennedy was the best salesperson I have ever done business with. Kennedy kept me informed while the vehicle was in transit and went out of his way to be sure I was completely satisfied with my new 4 Runner.Thanks Kennedy,
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November 2023 by Cathleen Casillo
Derek B helped me purchase my new Rav4 Hybrid and made the process stress free and easy! He was very knowledgeable about the car and had great communication. He even came in on his day off the finish the deal! Super happy with the experience with Derek B and Herb Chambers of Auburn. Love my new vehicle!
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November 2023 by James O'Neill
I’m only partially through the process - the vehicle I purchased is still in transit to the dealer - but my experience so far with Herb Chambers has been great. Mikel was easy to deal with, personable, and both enthusiastic and knowledgeable about the products. He and the rest of the team did a great job of getting me what I wanted without any pressure to spend more than I wanted - no trying to sell me anything that I didn’t ask for. The entire process thus far has been painless and efficient. Kudos.
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November 2023 by Ashley o
The service here is incredible. Our family needed a new car and only had a short window to do so. So our family took the hour trip and kid you not, this was one of the smoothest car buying experiences I’ve ever had. The employees take into consideration all specifics needs your looking for in a new vehicle and match you perfectly. Cole (current sales) is an excellent sales associate and I highly recommend anyone in the area to request him. We bought the car yesterday and left the dealer with new plates the next day. Quick and efficient!
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November 2023 by pat donnelly
Excellent experience, Kevin was most professional and courteous. The process was a little long due to parts delay - no worries at all.Could not be happier with this top shelf service and attention.Great job Kevin.Sincerely Patrick Donnelly
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October 2023 by J Lopez
Buying a car can be a very overwhelming and stressful. It’s been 10 years since I bought my last vehicle. My experience with Herb Chambers of Toyota was not that but rather opposite. When I arrived at the dealership I was paired with Kamran and he was very professional and not a pushy salesman. He got some background information and the test drive began. I tried the hybrid model RAV4 and then the all gas model. Once I was set on the vehicle I wanted, the, it’s normally intimidating and scary negotiation process started. But it was none of these, just great. Kamran, his colleagues, the GM and myself negotiated a price range of numbers that worked WITH me, for me, all the way down to the interest rate and monthly payments. They were very flexible with my budget. They did everything for me and had it ready for me the next day so I was able to drive away with my new SUV. I went to the dealership alone, a young woman, thinking I was going to be taken advantage of and not once did I feel that way in their hands. Their customer service was great. I would recommend them to anyone and even buy another car from them. Thank you again for making this process easy for me. ?? I said yes to the car! ? vroom ?
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October 2023 by Caitlyn Krause
Mikel was so helpful along with the rest of his team. They kept us updated on the process while waiting for the car to arrive! The whole team seemed just as excited as I was to get my first brand new car!
