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February 2024 by David Gianino
This was my first service experience. The team was polite, informative and efficient. I have been impressed with my 2023 GV 70 and with the service. I highly recommend this group for your next automobile purchase!
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February 2024 by H L Jr.
I was having problems with the finger print on my car. Genesis the parent company for months could not figure it out. I give a big shout out to Rusty the dealership manager who told me to bring the car in and we will get it fixed. He was very accommodating to my very hectic schedule. I came in and have to give another shout out to Joel the Genesis technician who fixed the problem in less than two hours. Bravo ? ?? and thank you.
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February 2024 by ronald senesi
Awesome experience A+++
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February 2024 by peter mooers
I had a issue with my heat in my Genesis GV80, Jeffrey at Genesis of Auburn brought my vehicle in right away and was I was given a loaner vehicle for the time that he needed to diagnose and repair the issue with the heating system on the Passenger side I am completely satisfied with the time that it was in the shop and all the time Jeffery spent communicated with me to keep me up to date.
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February 2024 by Samuel Richesson
Very professional and positive interaction. I was explained the issue with my vehicle (2018 Genesis) and they quickly repaired it at a price l considered reasonable. They also contacted me several times through the process to keep me updated. Good communication.
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February 2024 by Leigh Dugan
I had a routine service on my Genesis today at Genesis of Auburn and it was fast and the treatment couldn’t have been better. Thank you!
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February 2024 by Mike D
Fantastic concierge service. Josh French and his team were great and the communications were terrific. He's an awesome representative of Herb Chambers. Love my Genesis GV70, and the service is just as excellent!Services: General repairs & maintenance
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February 2024 by Dave Johnson
The service team at Herb Chambers Hyundai Genesis dealership in Auburn was exceptional, in particular was Alexandra who was very professional with excellent follow-up commitment and delivery. She is a major asset to this location!
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February 2024 by Louise Feldhaus
Lovely experience. Fast efficient service.Pleasant waiting room. Everyone helpful. Shall go here again
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January 2024 by Jeff Hunt
Timely appointment and great customer service.
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January 2024 by Keith Layton
Great Service right to the top! My Genesis GV80 is well loved by them.
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January 2024 by Priscilla Boateng
Joshua was very helpful. I would recommend this dealership to anyone. Thank you Sincerely.
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December 2023 by Dan Keating
Courteous, professional, and timely. What more can you ask for? Great service.
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December 2023 by Tom Shea
Very pleased with my experience!Services: Air & cabin filter replacement
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October 2023 by Ray Stone
Great service team. I have been to other Genesis Service departments and they are the best.
