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April 2024 by Ashley S.
Most reliable location around. I was having a hard time booking a last minute rental everywhere else. But this location came in clutch... I wouldn't want to go anywhere else.
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February 2024 by Mohammed Zaidi
They gave the worst car. Never called back to exchange the car. I called multiple times but no help. My insurance paid these guys top dollar yet they gave me worst car. Never doing business with them again.
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February 2024 by Tom Ciras
If you're asking for the tank to be full of gas on return, it should be full when rented out. That's 4 stars
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February 2024 by Michael Ferguson
Friendly and Professional staff. Got good vehicle for a great price. Easy in and easy accurate out. Will return for sure.
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February 2024 by Rachel Astore
Auburns’, Massachusetts locationis so fabulous! Customer service with smiles from Amma (assistant manager) and Kyle. They both made sure I’d be okay with my Kia Soul. I loved that they got me in such a new car, it was a 2023 in year! Very cool. No one likes getting into a fender bender but their customer service skills made my rental side of getting around while my cars front fender was fixed was my favorite part of the whole process. Well done Auburn, Ma Enterprise!From,RachelP.S. the team was so nice and made sure I got a personal item back, returned to me that I let sit in their rental car after I checked it in for drop off. It was a sentimental item as well and they made it so easy to get it back in my possession. I couldn’t have been more stress-free when it came to their upkeep. Thanks a million.
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January 2024 by Samantha LeBlanc
I had the worst time with these people I spent so much money with them I rent a car to drive daily and it's not cheap they lost my business now
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January 2024 by Aaron Gauthier
Got a rental car quickly when I had a vehicle breakdown. The entire staff at Auburn MA was excellent ! Very accommodating and helpful !
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January 2024 by Mary Whitcomb
We have had great experiences renting cars at our local Enterprise and highly recommend them. The cars are always clean and run well and the service has been great including picking us up or taking us home (when available) and those accommodations are very important to us.
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January 2024 by Ahmet Hakan Coskun
Booked a minivan, was called the day before start date and told all their high capacity vehicles were sold out. I am surprised at this day and age their booking system can not put cars on hold.
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January 2024 by Rick Molinia
Excellent Experience Everytime. Kyle was very friendly and efficient. His team has surpassed my expectations based on prior enterprise locations. Thank you.
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January 2024 by Patrick D.
Gave me a car with bad brakes and they don't know how to answer their phones. Really adds insult to injury.
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December 2023 by Jamie B.
Enterprise in Auburn rented me a car with a broken windshield wiper (driver side if course) I addressed it to them and they did not have another vehicle available so they sent me home with it until they got another vehicle, or I could bring the car to midas and have the wiper fixed. I went home to wait on their call (not going to sit at a shop). Had to call them at 4:30 because I never got a call and they still did not have a car and said I could TRY back in the morning. And guess what, IT'S RAINING!!! So unprofessional and so not what I want to deal with after totaling my car in an accident. Not pleased at all with the Enterprise in Auburn, Ma. Would not recommend.
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December 2023 by Stephan Lockney
Great place to rent from. Kyle was great and very helpful. I will not use any other rental agency in the future.
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December 2023 by Brianna Fuller
My car had been considered totaled, so I had gone to enterprise for a rental and it was a great experience! Kyle V. I believe helped me out and he made the experience less stressful. I couldn’t get the car the first day I showed up but they gave me a ride home and offered to pick me up from my house the next day to grab the rental. They put me in an 2023 Toyota Camry, it was a very nice car with no issues. Then when I returned the car, Kyle had mentioned to me that they can help me in buying a new car. He emailed the enterprise that could help, within 25 minutes of me leaving I had gotten a phone call from the Enterprise willing to help me in a stress free manor and get me into a car as soon as possible! Everyone that works there is so kind and helpful! I couldn’t be happier with the experience there, HIGHLY RECOMMEND! Shout out to Kyle V., Amma A., Kyle K., & Cole D. Thank you all!
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December 2023 by Rachael LeBLanc
The pick up and drop off of my rental car was fast and super easy. The people that work there are also very friendly. I'll definitely be going to this location again.
