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January 2024 by Rozalia Laflamme
Always friendly staff
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July 2023 by Pamela G.
Hometown has been my bank since opening, they stood behind me with identity thief, and walked me thru the steps, The associates there are always professional and helpfull Thankyou hometown for being there for me and my husband
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March 2023 by Dave Fisher
We switched to Hometown Bank a few years ago for my business accounts and it's been a great experience. Tina, Sue and the team are always quick to help resolve any issues. I highly recommend Hometown
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July 2022 by Christine Hilton
Best customer service of any banking institution in the area!
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January 2022 by Michelle Haynes
Tina is a wounderful manager
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August 2021 by Sarah Vo
Great great managers and customer services!Laurie is the best ?
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April 2021 by D S.
The people in this bank are absolutely wonderful. Super helpful, super accommodating, and very knowledgeable about their business.
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February 2021 by Edward Monkevich
They took over the bank in Millbury. It is a bigger bank with more banks in the region but I liked the service that I got from Millbury Savings Bank.
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June 2020 by Nancy Dumont
Manager is/was extremely helpful and caring. Great customer service..
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May 2020 by Amanda Trudell
This bank has the most amazing customer service around. The customer service center at hometown is tremendous as it is but the Worcester branch off 146 in particular has really made me think there may still be people in the world that enjoy being kind and helpful. Whatever this branch is doing, other banks should take note! Martisa I believe is the name of the woman who has gone above and beyond to help us with our new accounts and we couldn’t be happier!!
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April 2020 by Thair Leo
Karla charistiansen was so unprofessional as a mortgage loan originator. Every small thing we asked for took more than a week. Because of her, we passed the closing date twice. After hounding her for more than a month, we were declined the loan, even after being assured that the loan would be all set. The property appraised at more than we were looking to borrow, so it should not have been declined. Sometimes she would ignore phone calls for more than a week. As a first time homebuyer, this was a nightmare. Also, the attorney she recommended (even though she wasn't supposed to) ripped us off for hundreds of dollars. Find a different bank for all your financial needs. Don't waste your time and hard earned money.
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August 2018 by Eli Trap
It's okayyyy they are very persistent
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January 2017 by Lisa Veau
So happy I made the switch. Tina the manager is amazing and super helpful.