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September 2024 by Joseph Goduti
Was an hour from home on a Sunday with my family, and we got a nail in our tire. No one in the area would help us in the late afternoon. Thankfully, the gentleman at 123 was awesome and able to help us out quicker. If I lived in the area this place would be my new mechanic.
Thanks again!
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September 2024 by Richard Gonzalez
I recently had a disheartening experience at 123 Service, primarily due to issues surrounding payment and customer service. Despite the
Business’s advertised acceptance of digital payment methods, including Apple Pay, one of their staff members outright refused to process my payment using Apple Pay. The individual in question dismissed Apple Pay as ‘fake money,’ which was not only inaccurate but also reflected a surprising disregard for customer preference and convenience.
Furthermore, the same staff member exhibited a level of aggression and rudeness that went beyond simple misunderstanding or preference for traditional payment methods. His attitude towards customers choosing Apple Pay was dismissive, often intentionally prioritizing them last, creating an unwelcoming and discriminatory atmosphere.
Disappointingly, after raising these concerns with management, my return visit was met with continued aggression from the same individual, suggesting a serious ongoing issue with staff behavior not being addressed. This lack of action from 123 Service’s management not only undermines the seriousness of customer complaints but also emboldens disrespectful treatment towards customers.
This encounter was doubly disappointing, especially in a time when contactless payments have become a norm for reasons of safety and convenience. I hope they address these serious issues of staff behavior and payment flexibility, ensuring that all customers are treated with respect and that their advertised services are honored.
Update 9/10/2024: They made some changes and customer service has gotten better.
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August 2024 by Jessica Pinette
Fred is always honest, fair and dependable!!
He truly cares about his customers and it shows
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August 2024 by sheri normandin
Great place to get your car fixed. I had my catalytic converter done and a condenser put in. Fred the owner is good with the prices and he’s an honest person. Very satisfied customer.
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August 2024 by Toni Saeeung
Freddy Freddy Freddy one of the best gas stations in Attleboro. I’ll give them five stars always courteous in the work is phenomenal. Keep up the good work. Thank you for being in my neighborhood.
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July 2024 by Kelly Coskren
I wish there was a 10 star option. This business is greater than 5 ⭐️ My family and I have been going to Fred for the past 20+ years and his work is always top notch. Not only is he the MOST honest and fair he’s efficient and very knowledgeable in his trade. He is so friendly, family oriented and we would never go to anyone else. If you’re trying to decide where to go- let this review be the last one you read. Not to mention, his beautiful family owns the new adorable coffee shop Bilenittas Cafe and it’s the most delicious coffee!!!!!! Thanks Fred for all you do!
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June 2024 by Richard Gervin
Good service
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May 2024 by Shawn
Fred and team, my family and I thank you! ?
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April 2024 by Nancy Bilen
I always feel so comfortable coming to get my car serviced here especially as a woman. It’s always a good experience when I pop in to get something done. There is no one as honest as Fred. Plus, I can use apply pay which is a plus. It is something they just added so it has been an adjustment, but it is nice to have that. They always complete the work I needed efficiently and concisely especially because I have kids that I need to pick up and drop off at school/activities plus work, but it is never an issue with timing with these guys. They truly do their best work!
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April 2024 by Kerri Morton
The guys here are so nice and talented! I had a pretty big issue with my SUV and they were able to help me without any hesitations! I would VERY highly recommend this place for any service you may need!! So, go and see Fred!
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April 2024 by Kerri Watters
The guys here are so nice and talented! I had a pretty big issue with my SUV and they were able to help me without any hesitations! I would VERY highly recommend this place for any service you may need!! So, go and see Fred!
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April 2024 by Dori Gonzalez
Not too happy with this gas station. The older guy that is there very early morning around 6am is very nice but the one that is there around 930 the older heavy set man is rude only like cash transactions. This is not convenient for everyone
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October 2023 by Ms. Mia
BEWARE!! I had an inspection sticker done and noticed my mirror was damaged after I got my vehicle back on the same side as the inspection sticker! I spoke to the owner, I asked him what happened to my mirror because it was damaged, this is a brand new vehicle, he denied everything and was extremely belligerent and unprofessional!! I never expected this out of an inspection stick!! I'd never go there again!!! Now I'm out of pocket to fix what he damaged!!I wouldn't want to see someone else go through what I did!!!
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October 2023 by Jasen Clark
Fred and his guys replaced my rear shocks on my ram 2500 on short notice at a very fair price. definitely recommend!
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September 2023 by Brent Magoon
Great service!!