-
November 2023 by Whitney V
I had an excellent and seamless experience buying a Jeep here. I had previously been strung along and mislead by a sketchy dealership for about 3 weeks after I had gotten in a car accident and was in need of a vehicle ASAP. After waiting far too long I decided enough was enough. Luckily I stumbled across the exact Jeep I wanted at Car Town USA. I live an hour and 15 minutes away and made the trip and I’m so glad I did. It is a family run business and I had the pleasure of working with Ray and Ray. The experience was so painless buying this vehicle after I had previously been through the ringer with the other dealership. I am so thankful to have found this place and I love my new Jeep! It is in excellent condition. The value is unbeatable here. A big thank you from one very happy and grateful customer.
-
November 2023 by Frederick Bassett
Ray & Ray took good care of my son and I with a clean low mileage Honda CRV. These guys always have a great inventory and have always treated us well!
-
November 2023 by Mr Dans
Just picked up a beautiful low mileage Macan. Ray Sr and Ray Jr were a total pleasure to deal with. just because they are a small independent dealer don't let that change you mind. Great cars, great people, honest and down to earth, made buying a used car easy.
-
October 2023 by Linda Mahony
Thank you! So thankful that I found these genuine people! Sadly, as a woman, I often am dismissed when it comes down to anything automotive. Ray and Ray treated me like a friend. Kind. Patient and proud of their business, they sold me a QUALITY car. A bit of a multi-state challenge but we worked through it together. I would recommend them to best friends and closest family without hesitation. Thank you!
-
October 2023 by K Parmentier
Went to Car Town USA looking for a car for my son, Ray and Ray were the friendlist and helpful sales people we have met. There was absolutely no pressure. Ray made the process very quick and easy. We went to about 10 car dealers that day, and Car Town had the best, cleanest cars we saw all day. I would highly recommend them!! We will definitely be coming back for our next vehicle purchase.
-
October 2023 by Leo McCormick
One word for this dealer, OUTSTANDING. They went way above and beyond with my vehicle I purchased there. They have a great selection of vehicles that are low mileage and well maintained. My vehicle was gone over with all the maintenance needed and then some. They went out of their way to do extras i did not even ask for. I would highly recommend CAR TOWN USA to anyone as I'm sure they will be treated the same as I was on my purchase. IThey are family owned and operated and it shows. Thank you CAR TOWN.
-
October 2023 by Just Kate
these guys were great. I worked specifically with Ray III and it could not have been a better buying experience. my first time buying a car was from like a guy in a driveway from Facebook marketplace so I was a little nervous because of the stereotypes about dealerships. I can say I did not feel any pressure literally at all, actually almost the opposite. there were a couple times where I said I wasn't sure about something and Ray said "well it's up to you" and I really appreciated that. I was able to find the exact car I wanted right down to the year, which I was looking for for a while. I'm so happy this ended up being the dealership that had it. I actually had my wallet stolen the same week my car failed inspection and started car shopping. obviously can't register the car without a licence, so they held the car for me after signing until my replacement licence came in the mail, and they never made me feel like I was inconveniencing them at all. at the end they even give you chocolate covered strawberries from the edible arrangements across the street so that was nice touch. would definitely recommend these guys to anyone looking for a good used car.
-
October 2023 by Joe Kourieh
I bought a nice used Honda CRV here that was beautifully detailed and serviced. The guys here are friendly and personable - it's a genuine family business. The transaction was smooth and easy, and they even have someone visit the registry so you don't have to (a major plus). It was my first experience with a dealership and they made it a great one.
-
September 2023 by Robert Crowell
I recently purchased a car for my nephew at Car Town USA and was very happy with the sales, professionalism and service from this family run dealership. Ray & his son Ray Jr., were very helpful through the whole sales process and made the purchase of my nephew's first car a fun & easy experience. What impressed me most about this dealership, and what prompted me to leave this review, was their commitment to their customers & service. We had a couple small mechanical issues with the car after we purchased it. Ray & his team not only fixed the issues we had quickly, but also followed up with us to ensure that the car was running properly. I am very happy with my experience with Car Town USA and would definitely look to purchase from them again!!
-
August 2023 by Oh C.
I recently helped my grandmother purchase a car here. She lives multiple states away so I was the one looking the car over for her. I work as a mechanic and have a lift for personal use at home. They had no problem letting me take the car to my place and put it on my lift which was great. Looking over the car I found a handful of minor issues, all things to be expected from a 12 year old car. I did however notice a lot of work was recently done to the car. Most dealers will fudge any necessary repairs to get a car out the door. Cut corners, buy cheap parts etc. this car however has nothing but good quality parts used on it. Every bolt that had been removed was coated in anti seize, the tires were a set of four brand new general altimax RT43s, brakes were all brand new etc. the car had clearly been gone over thoroughly prior to being put on the lot. When I mentioned the issues they were more than happy to get them corrected. On my test drive I had an ABS light come on. I voiced my concerns to the youngest of the Rays as his father was on the phone. I got a phone call on my drive home talked to his father and without any hesitation or negotiation I was told everything would be taken care of. My grandmother paid for the car and mailed me plates, when I picked it up everything had in fact been taken care of and was indeed taken care of correctly. Tie rods coated in anti seize to prevent issues in the future, new wheel bearing and sensor to take care of the ABS light, and when I picked it up before I could drive off it was hand washed and shined up. It's been a while since the car was purchased and my grandparents have loved it. Solid car, solid customer service, took care of everything issue the car had and they did everything the right way the first time, which can't be said for most of the dealers on that road. If I ever decide to buy a real car and not a beater this will absolutely be the first place I look.
-
August 2023 by Derek Moore
Quality dealership! The auto industry is upside down right now, but these guys made the car buying experience as painless as possible. Got me setup with an incredibly nice used vehicle and didn’t attempt to gouge the price like the big dealerships do. Highly recommend! Ray Jr. And Sr. are wonderful at what they do.
-
August 2023 by Tim Kunicki
Purchased a used car from this fantastic dealership! They were professional and knowledgeable. This was a 1st car for my daughter and they made her feel like a part of the process even though she wasn't the buyer. Car was delivered on time as promised. Cannot say enough good things about this local small business.
-
August 2023 by l garrett
I had a great experience at Car Town USA. Family owned business. I dealt with both Dad and son (Ray and Ray) and they were AWESOME. The car that I was hoping to purchase had literally been sold as I was pulling up. Instead I bought another car /SUV. I've had the car about 4 months and I'm very pleased. I had one very minor problem & brought it in. They fixed it immediately and even cleaned/polished my car. Financing was very easy. Pleased with my purchase. Car looks great, reliable and was affordable. They made the whole experience I was dreading all very pleasant.. Great customer service with humor and dimples! Very personable. No nonsense or heavy pressure from anyone. They were very transparent with all details. Answered all questions I had. Would recommend and shop there again (hopefully years from now). So glad I came across this business on CarGurus. Thanks guys !!
-
August 2023 by Albert Skeldon
Went to Cartown a few weeks ago looking for a pickup. They didn't have what I was looking for. Ray asked me what was I looking for so he could see what around. A week later he called me and told me to stop by. The father and son team hit a home run. Not only did I buy the truck I also purchased a gorgeous SUV for my wife . This makes 4 vehicles that I have purchased from Ray and his son Ray Jr. I highly recommend anyone looking for a used car to stop by.
-
July 2023 by helen haynes
I recently purchased a 2009 Subaru Forester with 75k miles on it and both Ray (the father) and Ray (the son) were so transparent with details about the car, providing carfax reports and a list of all the work they had done to the car prior to them listing it. There was no pressure to buy, no one hovering over me as I looked at a few cars and all questions were quickly answered with no delays.After my local mechanic did a thorough check of the car, Ray was quick to respond and they took steps to fix my concerns.Excellent service that you will not find at the big dealerships; I wholeheartedly recommend them.
