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March 2024 by Erica I.
We recently had to euthanize our much loved dog, Dakota, due to unfortunate circumstances. It was the most heart wrenching decision our family has had to make and to just say that Dr. Snyder and her team supported us and were sympatric would be an understatement. They helped us immensely through this trying time and I would recommend them to anyone who loves their pets as much as we do.
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December 2023 by Ally M.
Brought my dog here for surgery to repair a knee injury, however, I got her back infested with fleas and half of her nails cut down to the vein. Keep in mind that you can't bathe a dog with stitches. When I called to speak with someone about this, I was immediately met with hostility rather than an apology. They claimed that they couldn't definitely say she got the fleas from them, even though she had nothing on her going in and was covered not even 12 hours later coming home. As far as them cutting her nails goes, they claimed they were bloody from her being in a "drunken state" and trying to claw her way out of the crate, even though her nails were cleanly cut with no evidence of scratching.
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November 2023 by Bre M.
Very rude front staff. Stopped by to inquire. She must have told me I have to pay a deposit after every point she made. She said because I have 2 pets I have to pay 2 deposits...girl?!? I know very well that one makes 2 and I would not be in here if I wasn't looking for a PAID service. Then she got defensive when I questioned it. Don't even bother with this place.. looks ran down anyways and if the staff are rude I can only imagine the Vets. No thank you! I'll take my deposits elsewhere!
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July 2023 by Cynthia R.
We've been clients for over 10 years with 4 pets but we can never get a same day appointment in the case of an emergency and are always referred to an urgent care instead. Today I called at 8:02am ( their phones turn on at 8am) and was told 'they were fully booked by 8:15am and could not take me... We will be locating a new vet
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May 2023 by Allan T.
This is a fantastic vet, and we have been going here for years. Dr. Jenny is an Angel, and we drive almost an hour just to see her with our dogs. I honestly can't imagine going anywhere else. They have my complete confidence! My only issue with this office is they are still hanging on to the antiquated COVID rules, that should be long gone by this point. The science has spoken, and it's time to get back to normal. I feel many businesses that hang onto these rules do so because it suits them, and not because of COVID. This takes nothing away from the care aspect though, as i'm sure its an administrative decision. I highly recommend this office for your beloved pet!
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October 2022 by Chuck S.
We love Dr. Jenny and the staff. They take excellent care of our cats and the follow up is great. However, it's time to end the mask mandates and return to normal operations. We pay a lot of money for these services and I feel like a leper.
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April 2022 by Janice M.
We had to put our sweet golden to sleep last week. They were all very caring and thoughtful during this traumatic experience except one. My family was gathered watching our best friend take her last breaths. We were crying and loving on her. We wore masks into the clinic and I asked if we could take them off once in the private room. I was told we could. Staff came and went and some with no mask. As my sweet dog was dying in front of us the receptionist popped in and asked us to put masks on because there were staff there that we at risk. Timing is everything. It made no sense. Maybe that staff could have stayed out of the room for two more minutes so we could grieve properly. It's April 2022.
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April 2022 by Corey C.
I took my 14yo Goldendoodle to AVC for an evaluation and potentially treatment for a benign mass on the top of her head as it had started to bleed lightly at random times. Unfortunately, Dr. Siegel still believes there is a pandemic and allows only one person to accompany the dog into the office (mind you nearly every other business in the USA has masks as optional at this time), so we decided my wife would go in. Dr. Siegel decided he would freeze a 15mm spherical mass with an aerosol cryogenic spray... (oh yeah, that was AFTER HE PULLED THE SCAB THAT HAD BUILT UP FROM THE MINOR BLEEDING RIGHT OFF WITHOUT WETTING IT OR ANYTHING.) It doesn't require a degree to realize that this will not work as he intended. As you can plainly see in the images the mass is directly connected to the scalp with a very good blood supply. As would be expected, the spray burned the surface of the mass and cause it to bleed.... profusely.... basically a THIRD DEGREE BURN on my dog's scalp. What it failed to do is burn the tissue deep enough to make a meaningful impact on the amount of living tissue left.... OH YEAH and it provided a lot of trauma and pain for the dog.... for nothing.... no desirable result... and he had the gall to insist it would need MULTIPLE of these treatments! This incident proves to me he is a callous man with limited experience or applicable biometric knowledge. What a qualified veterinarian would have said is: "This mass is too big and your dog is too old and weak (heart issues) for us to do anything with it. I WOULD RECOMMEND YOU LEAVE IT ALONE." Then maybe say something sweet about my dog, charge me $85 for the office visit and we'd have been on our way.... and satisfied... as I trusted him (then). What I ended up with was a dog bleeding from her scalp (see images below) who now needs antibiotics and pain management. It's been 6 hours and it's still bleeding uncontrollably (pics taken at this time). I am VERY disappointed. Though I refused to pay for the "cryo surgery"... it was only out of principle. The money meant nothing. What also hurt is that I lost trust in this man... a man I though was thoughtful and compassionate by the way he has handled previous situations I have brought to him... like euthanizing a previous dog when his pain became unbearable. Now I know your thinking... maybe he was having a bad day or Dr. Siegel was just trying to do the right thing... Well, this seems so basic to me that even I as a non-veterinarian would not have made this mistake... let alone one with 30+ years experience. I also believe that it is always best to take the most conservative approach available when treating living things medically. Though they call it practicing medicine... I do not want be experimented on nor does my dog. And oh yeah - dogs feel pain just like you and I. It should be managed accordingly.
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April 2022 by Chris T.
I have a American Bully puppy that I decided to bring here. So happy I did. Talk about a place going above and beyond. Every person I have dealt with there has been beyond helpful. The Vets, the techs and everyone else has been amazing.
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January 2022 by Beth G.
Wonderful people. great experience. They were good with us since max isn't good with other dogs and cats. which put me at ease since I get stressed when going to the vets with him. Glad we switched to them.
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September 2021 by Jae Rocha R.
I'm giving Attleboro Vet a 2 only because of Dr Jen who I do not believe is still there. She was and us the best however over the past couple of years I no longer was getting the warm and fuzzies about them. They seem to only care about their fees and how to get them. We've had our fur baby for ten years and suddenly we were told he has had a heart murmur for quite some time unbeknownst to us and therefore was eating a incorrect diet. To say the least I am incredibly unhappy with this service
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July 2020 by Sarah S.
We have been taking our dogs to Dr. Siegel and Dr. Nystrom for several years now and couldn't be more grateful for the entire Attleboro Vet team. Having lived elsewhere in Rhode Island and Massachusetts, we have previously taken our dogs to other vets. Attleboro Vet is the one vet clinic we really feel "gets it": from great attitudes, compassionate and expert care, thorough education, quick response time, and reasonable prices. This is the first vet's office we've experienced that checks all the boxes, and we know we've finally found our forever vets. When our beloved dog passed away earlier this year, we got not only a personal telephone call from Dr. Siegel but also a sympathy card from the entire office. Thank you all for everything you all do!
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April 2020 by Lea M.
Good care but impossible to get through on their phone lines. Constantly busy. I know this is a difficult time for to the Corona virus but if you can't at least talk with someone about a sick animal because phone lines are busy, then time to go elsewhere. Made an appt at Mansfield vet who answered their phones
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February 2020 by eben h.
While I appreciate the hours this practice is open, I made the mistake of taking my dog here instead of to the er. They wouldn't let me wait inside with her because she was coughing, so we sat in my car for about twenty minutes past the appointment time to be seen. I should have turned around and gone to the er at that point. The vet who saw my dog in an emergency situation kept referring to her by the wrong pronouns and as "the animal". It's concerning to me that a medical provider doing an exam wouldn't notice that my dog was female and it really pissed me off that he wouldn't refer to her by name or at least call her my dog. His bedside manner was equally bad when he called me the next day to find out what happened when I did take her to the er (she died). He asked me what I did with her body! I do appreciate that she was given care and attention at this practice but I won't be returning.
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September 2019 by Diane M.
My cat was not even a patient here. I called them in tears last week because my poor kitty was dying and needed to be put to sleep, and there was no vet on duty where I've always taken him. These folks told me to bring him right over. When we arrived we taken in immediately. The vet and the tech were incredibly kind and treated me with such compassion. I am so grateful to them for treating my boy with such tender loving care in his final moments. This is something I will never forget. When the time comes for me to get a new kitty, I will absolutely be bringing him or her to this vet. I highly recommend! Thank you
