Market Basket in Athol is a popular grocery store known for its great value and friendly staff. Customers appreciate the reasonable prices on meats, subs, salads, and other food items, making it a favorite for those on a budget. The store is usually clean, well-organized, and staffed with helpful employees who are quick to assist. Many shoppers enjoy the variety of food options, including made-to-order subs and delicious salad rolls with a wide range of fillings. Recently, there has been a positive change in customer service, especially in the deli/seafood and prepared foods departments, which had previously experienced some decline. New staff members in these areas are now attentive, cheerful, and competent, improving the overall shopping experience. Check-out lines are also moving faster thanks to more efficient cashiers and baggers. Customers often mention the friendly atmosphere, with some employees sharing jokes and making the shopping experience more enjoyable. While occasional stock issues occur, staff generally communicate well about restocks. Overall, Market Basket Athol is praised for its good prices, cleanliness, helpful staff, and positive changes in customer service, making it a trusted and preferred place for grocery shopping.
