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December 2023 by Ognjen Glisic
Super-friendly staff, particularly some of the older folks working there who are keen to help and advise. Very neighborly feel to the place.
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December 2023 by John Moruzzi
Excellent customer experience that you won’t find at the big box stores. Thank you!
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November 2023 by Madeline Sekara
One doesn’t expect much going into a hardware store but I was blown away by how nice of an experience I had at this location. My boyfriend and I were immediately greeted upon entry and we were quickly guided to the section we needed. We browsed the store and were once again greeted to see if we needed anything, but not pressured.When we arrived at the checkout line, there was one person being rung up and despite us having no problem waiting another 30 seconds to be rung up, another friendly employee offered to ring us up right away. He let us know about the freshly smoked hot dogs they were offering!After checking out, we came to a booth with two different flavors of mini dogs and were told we could take as many as we liked. They were so delicious! The staff serving them were incredibly friendly as well. We left the store in a great mood and highly impressed by the level of service. Thank you so much!
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August 2023 by Grant Patch
Bait and switch. They advertised low prices for propane tanks online, and when we showed up, they said the price was doubled. Avoid.
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July 2023 by Jesse B
Every time I go to the Ace on Mass Ave in Arlington, they are consistently extremely knowledgeable and helpful without talking down to me. The gentleman that works there has helped me pick out tools for a specific project more than one time.Also the teenagers that run the register are some of the politest kids I've ever met. I go out of my way to get stuff here.
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May 2023 by Amin Hassan
They do sell hardware... a little aggressively
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April 2023 by Nancy Darish
Love the staff at the Arlington location. Everyone is polite and extremely helpful.
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January 2023 by Nicole Cuff
I go here for all my home needs. Everyone is very knowledgable and goes an extra step to help in anything I’m doing.
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December 2022 by Jonathan S
Better experience today, Employee Ed, took sticker off of battery m and flash light works now, Was greeted by employees when entered the store.
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October 2022 by Steve Tokatlyan
General overpriced on everything, if you have time just go to lowes or HD and they are ALWAYS out of propane.
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August 2022 by Ani Stepanian
Pleasant, helpful staff - great customer experience!
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August 2022 by Mike Crosby
They had exactly what I was looking for and then some
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June 2022 by margo storsteen
Great service,store remodeled, layout is a bit confusing.new owners same great staff.
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April 2022 by Huzefa Mandviwala
These guys go above and beyond with helping you out. Helpful, kind, and knowledgeable people!
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December 2021 by Gayboi Dante
transphobic store who’s employees say they “just don’t get it”, will fire employees over IBS, disability’s, and claim disabilities make you a “bad worker”. No one who works there knows what they’re talking about and they don’t bother to train you to understand the equipment in the store. Don’t go here if you need help figuring something out, you’ll leave extremely disappointed. And don’t bother applying because they’ll hold you to a higher standard than they train you for.
