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June 2024 by CHIHCHUN CHIEN
Small but functional.
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June 2024 by Matthew O'Rourke
I came here to redeeem my bottle deposits on three occasions. On the third attempt one man was hogging the machine for over half an hour. YES, 30+ MINUTES! I ran other errands in that time. I went into the store to get my small bag redeemed but the customer service person refused citing covid (pandemic has been over for years, lady!) And that was a bogus story as other more competent, friendly, and helpful staff have helped me with this issue in the past.
OVERPRICED. AWFUL SERVICE. STAY AWAY
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April 2024 by Diego Kasper
Fast, all good
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April 2024 by Ashley Elizabeth
Needs bring back a checkout lane operated by a cashier.
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March 2024 by S John Freeman
Service was good.
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March 2024 by Kazuo Imaizumi
We regularly shop at Stop and Shop in various locations. Last Saturday, we went to the Arlington store for the grocery shopping. An incident happened in the parking garage. Our dash cam clearly captured the moment. A woman did not return the cart to the appropriate location. The cart moved to our car and scratched the right side of the front bumper. Hope a Stop and Shop representative will make some comments. We have the video footage.
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February 2024 by Mike C.
#1 I usually shop at Market Basket simply because the price. I dont think stop and shop got the memo that they should stop using supply chain demands as an excuse for price gouging yet. #2 I primarily shop here for last Minute items as well as their deli. They have Prosciutto De Parma for $21.99 per lb which sounds insane just typing but D'agostinos charges $31.99 per lb! When one is indulging in an expensive deli meat one expects it to be handled properly. Woth prosciutto that means trimmed of the fat and sliced appropriately and shingled as its sliced thin and hard to separate. I have bow had the displeasure of rubbing into lets call her the lady with the big mouth and zero custom mer service skills. I asked her to trim and slice 3/4lb of prosciutto thats roughly $17 of deli meat. I could tell immediately by her behavior and attitude she already didnt want to do it. She shoukd have just asked for help. She grabbed what appeared to be last weeks leftovers and i asked if it had been trimmed. Her reply was we trimmed it last week. Well she proceeded to cut 1/8 Thick slices and piked them as if it was pastrami! It may sound petty but when yoir spending a premium on deli meat it should be handled appropriately. I immediately informed her that the slices were too think and she couldn't just put it in a mound. It needed t o be shingled and wax paper between each layer. Its not my rules it just proper deli etiquette. She proceeded to berate me and used fouls language. Those was in front of the deli manager who stepped in. But apparently of he did have a word with her it didnt stick because the next time i walked into the store and approached the deli she exclaimed "oh no, NOT THIS M F'ING Cracka again. she said i could go F myself and she wouldn't be helping me which to me was s relief however i was shocked her coworkers and manager allowed this behavior! I know times are tough finding good help but keeping bad help is worse than being busy. Im not going to Dags for $30/lb maybe go to Somerville stop n shop and try my luck. Avoid this store. They have inexpensive cashier and expect you to pay .10cents per paper bag on top of their over priced products. Peoper handling of this delicacy
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February 2024 by Duke Briscoe
Wide range of stocked goods and produce, along with pharmacy. Can and bottle return machines are outside on the middle East side of building.
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December 2023 by Anthony Mazzeo
Good value
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December 2023 by Sophie Douglas
My Stop & Shop experience was very pleasant. The store was very neat, clean and well organized. Everything was very easy to find and their prices are great. Also, the self-checkout was very efficient and convenient. I would highly recommend this Stop & Shop located in Arlington, Massachusetts.
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November 2023 by Jordan Malone
Kind of old, good location, typically busy
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October 2023 by Gahraman Gahramanov
The people at the customer service are very rude almost all the time. They act like you can't come at customer service desk and ask for a service
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October 2023 by Tural
What a worst customer service !!!
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September 2023 by Melissa P
it's a grocery store
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September 2023 by Laura P.
Stop & Shop Arlington Yeegads. What a terrible store. I have been in multiple times and it's just baaad. Everyone, and I mean everyone, I've interacted with seems to hate their jobs. Not a single thank you to be found upon checkout, not a single smile from anyone, employee faces all scream misery and miserable and even the shopping bags suck. What kind of grocery store uses bags with no handles?? Good luck if you live nearby and just want to walk and pick up groceries, and even two bags of groceries become a hardship getting them into your home because there's no handles. This store just feels sad and tired. There's usually maybe two checkouts manned by actual humans (miserable humans, but humans) and I refuse to do self checkout bc I'm not being paid to ring up and bag groceries. The store has limited selections on many items and is expensive for what it is. I'd rather drive 12 minutes to Market Basket in Burlington and have a good shopping experience than drive 4 minutes to this Stop & Shop. I'll only go here if I'm tight on time and just need 1 or 2 things. Save yourself and go elsewhere if you can.
