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February 2024 by Bryan Lafort
Great people, great service. Lots of plow and sander parts.
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January 2024 by Colleen Danielson
Great place
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October 2023 by Kathleen Viola
John Palmer provides top notch customer service and a wonderful experience bringing vehicle into garage for work! He is very responsive and transparent with pricing from the beginning. Highly recommend!!!
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October 2023 by Jeff How
Mike fixed a dent on the side of my car. I was really happy with the end result and great service. I would definitely go again if I ever see issues with my car. Thank you!
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July 2023 by Chen-Yuan Wang
Classic good mechanic!! No nonsense. Just got my Highlander's front bumper's small dent and scratches fixed by Mike. Like new!! Yeah. I got a "Thank you" card too. Thank you Palmer Family!!
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June 2023 by Michael Decerbo
The thing to know about this place is that body work and mechanical work seem to be handled by two completely separate sides of the house, almost like two different businesses that just happen to be co-located.I don't have any experience with the mechanical side, but Mike who runs the body shop is great and a real professional. During many years of being driven in and out of a barn with a low threshold on a gully, the front bumper of my battered Honda Accord became more and more separated and finally came off completely. Reattaching it wasn't made any easier by an unlucky dent right near one place it fastens on.I took it to one body shop who reattached it for a kind of high price, and within a few months it was off again. I took it to another body shop who said they'd have to replace the bumper and some other parts, and never even got back to me with a quote.Then I took it to Mike at Palmer's. He was friendly and professional, gave me a quote the next day, and was able to reuse the bumper rather than replace it. The price was very reasonable, much less than what I paid the last time, and the car was ready in a few days. It's been going in and out of that barn for months, and it's still solidly attached.I'll certainly be going back here next time I need body work.
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March 2023 by Tara Lee
My car was towed here after a crash in downtown Arlington. The guy I dealt with was j**** He said it was totaled and insisted I remove my plates saying "you're never going to see it again". Not a lot of kindness to a person who had just been in a car accident.Fortunately, my insurance company had it towed to a more reputable shop for repair. Surprise! It wasn't totaled. So much for Palmer's expertise. Unprofessional and unkind. No thanks.
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February 2023 by Karl Cronburg (zenlar)
The employee (owner?) here got confrontational and testy when he saw me reading the hours on the door after he said the garage was closed, as if I didn't believe him. I did believe you, I was just trying to understand why Google maps says "till 5pm", the sign on the door says "till 1:30pm", and the employee says "closed Saturdays". I get it, you have a retail shop separate from the garage. I felt attacked for you reading into my curiosity as if it was disbelief of what you said.
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February 2023 by Dave Crimmings
John was there on Saturday as usual, said I can bring in plow truck to fix the brakes before the big storm, these guys put in a lot of hours and do great work. A big asset to Arlington and surrounding areas
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January 2023 by Alexis Goss
I brought my car here when I had a nail in my tire and they were able to patch it about 15 minutes. Very fast and the staff were wonderful and friendly.
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January 2023 by Lilian Jones
The mechanic is the most knowledgeable and the best mechanic that has ever worked on my car. I give it 5 stars all the way.
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January 2023 by Susan Morris
Great service no complaints I always take my cars here they will surely find the problem and get it fix,
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December 2022 by Clara Gulbranson
They were very professional and thorough. I would recommend this business to everyone for all of their automotive repairs!
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February 2022 by Phil Buzby
Mike Delzingo is the BEST autobody man in the business!
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February 2022 by Mathias F
I visit their website, to find out a price about spreader I got a message that said let's Talk! Thanks for stopping by! We're here to help, please don't hesitate to reach out. The answer was I dont f*** know if we have it, is Sunday, I am out here walking my dog, I am an idiot for answering the phone. What kind of service this is? Sr if you do not want to deal with Costumers off hours or dont know how to be polite to them, get your business its own number,.